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 Senior on landline telephone in cottage kitchen

CenturyLink’s Broken Promises: The Fight for Reliable Service

CenturyLink, also known as Lumen, has a problem. For years, CenturyLink has failed customers, especially seniors and rural communities, by not delivering on its promise to provide quality telephone service.

This is especially true in Jacksonville, Oregon, where last year... Read More »


Hand holding a bill with past due notice in red

What to Do If You Miss a Utility Bill Payment

Dealing with a utility disconnection is a stressful and miserable experience. I personally went through it when I was between jobs last year. And over the past few months, I’ve been hearing a ton from community members who are having to... Read More »


Thermostat in sand on blue background

Take Action to Combat Extreme Summer Weather

Climate change is making Oregon’s summers hotter, drier, and longer. Sadly, our new reality in the Pacific Northwest is higher temperatures, frequent heat waves, and wildfire-driven bad air quality events. We need to do more to protect our communities from the... Read More »


2024 Conference Panel hosted by Sarah Whochelle

2025 Conference - Disconnected: Our Fourth Largest City Panel

The 15th Annual CUB Energy Policy Conference is jam-packed this year! We’ve recruited insightful experts and community leaders to speak on some of the most pressing issues facing the energy sector. Today, we’re excited to announce our first afternoon breakout panel,... Read More »


Two people answering calls with files at their desk

Filing a Complaint at the Oregon Public Utility Commission

About two weeks ago, I met with the head of the Consumer Services Department at the Oregon Public Utility Commission, also known as simply “the Commission” or the PUC. I reached out to them in order to better understand what path a customer... Read More »


Lawyer looking at a computer with gavel

CUB Sues the Bonneville Power Administration

Oregon is facing overlapping energy challenges: rising utility bills, rising electricity demand from data centers, and stalling progress on meeting clean energy requirements. The last thing we need is for one of our region’s largest clean energy suppliers to reduce ties... Read More »

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