This year, Portland General Electric (PGE) is passing on asking for big adjustments to customers’ bills. While this is good news after multiple years of big rate increase requests, CUB is on the lookout for utilities nickel-and-diming customers. One case we’re... Read More »

On October 3rd, CUB’s 15th annual policy conference, Changing for a Changing Climate, was held at the Sentinel Hotel in Portland, Oregon. Over 200 attendees gathered from across the Pacific Northwest to engage in a day of networking, panel discussions, and... Read More »

Are you an Avista gas customer living in an apartment or other multi-family unit? Learn how to save money on your gas bill with the multi-family billing rate.

This year, CUB staff found that many households living in multi-family units, such... Read More »

CUB is excited to welcome two new staff members to our team this year, Lizzie Lesch-Abhaya (she/her) and Olivia Awbrey (she/they). Lizzie will be supporting the Program Team’s legal work as our Paralegal. Olivia joins CUB as our Utility Analyst, where... Read More »

CenturyLink, also known as Lumen, has a problem. For years, CenturyLink has failed customers, especially seniors and rural communities, by not delivering on its promise to provide quality telephone service.

This is especially true in Jacksonville, Oregon, where last year... Read More »

Dealing with a utility disconnection is a stressful and miserable experience. I personally went through it when I was between jobs last year. And over the past few months, I’ve been hearing a ton from community members who are having to... Read More »