Portland General Electric (PGE) has asked regulators to increase its residential customer rates by 2.6 percent. Pacific Power has asked to increase residential rates by 5.2 percent. The requests are triggered by power cost changes. These numbers will change throughout... Read More »

When looking at available options for stovetops in your kitchen, you want the best bang for your buck. One of the common myths circulated about natural gas is that it is the most efficient option. Gas and electricity are often... Read More »

On Friday April 22, CUB submitted analysis to regulators showing that NW Natural is not justified in seeking a 12 percent residential bill increase. This rate hike would be on top of November 2021’s increase of 13 percent. If approved, customers... Read More »

Portland General Electric’s temporary low-income assistance program, the Income Qualified Bill Discount, rolls out April 15. This program will provide a monthly bill discount to help qualified low-income residential customers.

Who Qualifies for the Income Qualified Bill Discount Program

• Households with incomes... Read More »

CUB is working to end unfair utility deposits for Oregon households. These added costs make it harder for residential customers to access, keep, and restore service. Deposit policies have targeted customers who can least afford added household costs. 
   
Deposits are... Read More »

Cascade Natural Gas has expanded its temporary low-income assistance program, the Big HEART grant program, to help residential customers with their past-due bills. Starting in April 2022, more customers will qualify for temporary assistance. Those who already qualified may be... Read More »