Urge Regulators to Hold PGE Accountable in Its Ask for $72.3 Million

For years, CenturyLink has failed customers, especially seniors and rural communities, by not delivering on its promises to provide quality telephone service. This is especially true in Jacksonville, Oregon, where customers have experienced years of reliability issues with CenturyLink’s landline phone service. Despite orders to fix their faulty service, chronic issues remain, such as dropped calls and service outages, poor customer service, and unreliable landline service.

No more broken promises. We need to hold CenturyLink accountable for fixing its unreliable service, especially when they’re asking to increase customers’ bills. We need your help to demand that CenturyLink be held financially responsible if they don’t fix their faulty service, and that regulators don’t raise rates until their service is safe and reliable for all Oregon customers.

Take action today to hold CenturyLink accountable!

Climate change is creating a new reality in Oregon: hotter, drier summers spur frequent heat waves and bad air quality events from wildfires. All Oregonians deserve to stay cool and safe during the summer, but not everyone can access air conditioning or other cooling devices. We need to do better for our communities and advocate for long-term solutions to extreme summer weather. Will you help us improve our advocacy by sharing your extreme summer weather story?

It’s crucial that we talk about how these events impact our households and communities, especially communities most affected by climate change. Sharing your extreme summer weather story with CUB helps us better understand and advocate for your utility needs during extreme summer weather. Your stories will be shared in public communications and with decision-makers. We will only use your first name, city, and story in CUB materials to protect your privacy.

Take action by sharing your extreme summer weather story today!

Having your power shut off or being behind on your energy bills can be incredibly stressful. No one should have to choose between paying their electricity bill and food, medicine, or other necessities. Unfortunately, this is the reality for many families and households in Oregon.

Thankfully, regulators are working to address Oregon’s energy affordability crisis by considering new rules around how utilities handle past-due bills and disconnections. CUB is asking you to share your experience with past-due energy bills and having your power shut off with us.

Take action now by sharing your past-due bills story!

Pacific Power is opening the door to pass off more than $90 million to customers after being found liable for the Labor Day Fires. The utility has filed a request to utility regulators that could open up a pathway for customers to cover these costs. If approved, this could mean the very communities affected by the wildfires Pacific Power was found responsible for could be charged for the court damages.

We need regulators to step up and reject Pacific Power’s filing to hold the utility responsible for wildfire damages, not customers.