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St. Paul protest against police brutality, 2015

COVID-19 and Racism Pandemics: No More Business as Usual

On June 9, 2020, the Oregon Public Utility Commission (PUC) held a public meeting on the “Impact of Residential Utility Customers during COVID-19 Pandemic and Future Recovery”, where CUB was invited to testify. I discussed the COVID-19 pandemic in the broader... Read More »

Oregon's COVID-19 response cannot ignore that impacts from this pandemic disproportionately fall on black residents and other people of color.



COVID-19: How Oregon CUB Is Responding

The COVID-19 virus has changed our lives. While we hope everyone is managing this crisis appropriately and staying healthy, we recognize that thousands of our neighbors will struggle with this pandemic’s economic and public health impacts.

The CUB staff is working from... Read More »

A special message from CUB Executive Director Bob Jenks discusses how we are responding to the needs of utility customers during this crisis.



CUB Applauds PGE, Pac Power, PWB Disconnect Suspensions Due to COVID-19

Editor’s Update: in response to the COVID-19 crisis, additional utilities serving Oregon customers have joined in enhancing service and/or suspending shutoffs:

  • NW Natural has announced that it will not disconnect customers who are unable to make bill payments due to the outbreak. (The... Read More »

As announced on Thursday March 12, customers of the three utilities will receive relief from service shutoffs until further notice.



CUB Remembers Portland City Commissioner Nick Fish

A recent memorial service highlighted Portland Commissioner Nick Fish’s extensive record of public service. Fish died in early January of stomach cancer and served 11 years on the Portland City Council.

“It was not words that defined Nick Fish, you could sense his... Read More »

The late Commissioner Fish played a crucial role in facilitating the launch of CUB's Portland Water and Wastewater Program in 2014.



Portland Public Utility Budget Challenges

The Oregon Health Authority (OHA) requirement to treat Portland’s water to remove Cryptosporidium boosted the Water Bureau’s fiscal year 2018-19 budget over earlier expectations. Cryptosporidium is a parasite that can cause gastrointestinal distress. Though it is not a pervasive issue in... Read More »



Portland Water Bureau: National Leader on Help for Low-Income Renters

The Portland Water Bureau (PWB), in consultation with CUB, has figured out an innovative approach to help low-income renters cover the cost of their City of Portland water and sewer bills. The major problem facing water and sewer utilities across... Read More »

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