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Regulators to Hold Public Hearing on Large Increase for Cascade Home Gas Bills

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FOR IMMEDIATE RELEASE February 26, 2026

Regulators to Hold Public Hearing on Large Increase for Home Gas Bills
Customers and advocates are expected to testify against Cascade’s 17.4 percent increase

Cascade Natural Gas customers can submit comments on the gas utility’s proposal to raise rates by 17.4 percent on March 3, 2026. Regulators at the Oregon Public Utility Commission are hosting a virtual public comment hearing at 6:00 pm. Cascade is asking regulators to approve an increase in home billing rates that would go into effect on October 31, 2026.

Customers could see average home gas bills rise to $75 per month (up $11 per month). The impact would be even greater in the winter months when usage is higher. An average customer paying $119 in January 2026 would pay $135 in January 2027 if Cascade’s request is approved.

Cascade’s initial request includes infrastructure projects, higher profits for shareholders, and new ways to charge for investments in renewable natural gas (captured methane). Energy advocates are also investigating the gas utility’s policy that requires customers to subsidize new hookups for homes and businesses, expanding the gas system.

Consumer and climate advocates are calling into question Cascade’s continued use of an expansion subsidy called the “line extension allowance.” Cascade is the last remaining Oregon gas utility charging customers an expansion subsidy. Over the past few years, regulators at the Oregon Public Utility Commission have ended similar policies for NW Natural and Avista. Regulators agreed with CUB that these policies are not in the best interest of customers. Advocates and many Oregonians are calling on regulators to eliminate these subsidies.

“Cascade shouldn’t be getting special treatment to charge customers for expanding its customer base,” said Bob Jenks, Executive Director of Oregon Citizens’ Utility Board. “Oregon gas utilities need to reduce emissions to comply with state rules, but have no realistic plan for how to do that. The more they add to the gas system, the more current customers will pay down the line to dig them out of this hole.”

Advocates also question Cascade’s high-cost renewable natural gas projects. Many studies have shown that the cheapest way to do this is to electrify buildings. Swapping gas stoves and furnaces for highly efficient induction burners and heat pumps is a one-time cost. This saves the utility money on reducing emissions and saves customers money on their monthly bills.

Advocates also question whether Cascade is projecting more growth in its gas system than makes sense for Oregon. Cascade’s largest service area is in Bend, a city with strong climate policies. Bend is currently considering a policy that would make adding new gas hookups less appealing to builders and homeowners. This is part of a larger trend in Oregon with many cities and counties across the state pushing for all-electric buildings.

“Cascade’s forecasts assume continued system expansion and customer additions that are increasingly uncertain as efficiency improvements and electrification trends accelerate,” said Alex Houston, Staff Attorney for the Green Energy Institute at Lewis & Clark Law School. “Structuring rates around overly optimistic growth projections shifts the financial risk from shareholders to customers, who could be left paying for underused infrastructure for decades to come.”

Oregon is in an energy affordability crisis. Between 2020 and 2024, Cascade raised home gas billing rates by approximately 32 percent. In 2024, all of Oregon’s for-profit utilities disconnected a record 70,000 households, affecting an estimated 130,000 Oregonians.

Cascade will likely file for another rate change later this year related to the cost of gas. This filing happens every year as the market continues to change and impact fuel costs. While this is a normal adjustment, it is uncertain if the change will have a significant impact on customers in combination with the already requested 17.4 percent increase.

Advocates involved in this case include the Oregon Citizens’ Utility Board and the Green Energy Institute, representing a coalition of intervening organizations, including Sierra Club, Oregon Just Transition Alliance, 350 Deschutes, Energize Bend, Oregon Environmental Council, The Environmental Center, and Climate Solutions.

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MEDIA CONTACT:

Charlotte Shuff
Oregon Citizens’ Utility Board
503.719.8744 | .(JavaScript must be enabled to view this email address)

 

Comments
  • 1.17.4% is outrageous. Increasing investors profits in this economy and in light of the 70000 Oregonians who were disconnected in 2024 is not acceptable. An increase in Solar and windpower is producing more electricity thus reducing the demand for gas power. Oregon citizens should not bear the burden of increasing the gas footprint at an increased price. Just say no.

    Stacey Gehrman | February 2026

  • 2.Please oppose this rate increase!! We can’t afford to pay anymore money and CNGC can absolutely fund their maintenance and improvements with current funding. This will hurt working families and the Governor has promised us relief and needs to weigh in on this. We can’t afford a rate increase and 17% is outrageous. The price of natural gas and futures is falling so this should not be necessary.

    Jerod Broadfoot | March 2026

  • 3.I strongly oppose this rate increase. Families are already struggling with high living costs, and a 17.4% hike places an unfair burden on residents.
    There must be more accountability and transparency before asking Oregonians to pay more.

    Juana jaime | March 2026

  • 4.Working families can barely afford to keep up. The customers should come first.

    Zeke | March 2026

  • 5.I am shocked, saddened, and strongly oppose this increase. Since CNG raised gas rates by 32% between 2020-2024, how could they justify another 17.4% within a 2 years of that increase?That totals almost a 50% increase within 6 yrs. That is completely unacceptable for us, Oregon citizens. Who could think this is doable for any household?

    Tricia Weber | March 2026

  • 6.I haven’t ever received a 17% cost of living raise, and am currently struggling with doubled cost of groceries, increased fuel costs, and virtually everything else. This increase is not acceptable!

    Farrah Chastain | March 2026

  • 7.How about the CEO, Board of Directors, Chairman of the Board, and any other upper management take a 17.4% decrease in their salary to help us little people who can barely put food on the table. This is proposed increase is absolutely outrageous and needs to be opposed every step of the way.

    Lesley Crosby | March 2026

  • 8.This is absolutely ridiculous 17% would devastate the already struggling family's in this community.

    Chris sandoval | March 2026

  • 9. I am a resident and small business owner in our community. I am speaking today to strongly oppose the proposed 17.4% rate increase by Cascade Natural Gas.
    This increase would place an unnecessary and harmful burden on families, seniors, and small businesses who are already struggling with rising costs for housing, groceries, insurance, and utilities. A nearly 18% increase is not a minor adjustment—it is a major financial hit to the people who rely on natural gas every day just to heat their homes and run their businesses.
    For households, this proposal means higher monthly bills during a time when many families are already stretched thin. Many residents are still trying to recover from inflation and increased living expenses. A rate hike of this size could force some families to make difficult choices between paying their utility bills and paying for other necessities.
    For small businesses, the impact could be even more severe. Businesses such as laundromats, restaurants, and other service providers rely heavily on natural gas to operate. When energy costs rise this sharply, it increases operating expenses dramatically. Many small businesses operate on thin margins and cannot simply absorb a 17.4% increase in utility costs. This will ultimately lead to higher prices for customers, reduced hiring, or in some cases businesses being forced to close their doors.
    Utility companies provide essential services and should be held to a high standard of fairness and accountability. Rate increases should only occur when they are absolutely necessary and when the impact on customers has been carefully considered. At this time, many customers simply cannot afford a nearly 18% increase.
    I respectfully ask the Oregon Public Utility Commission to deny or significantly reduce this proposed rate increase and require Cascade Natural Gas to find alternative ways to manage costs without placing such a heavy burden on the communities they serve.
    Thank you for the opportunity to comment

    Rosa Gutierrez | March 2026

  • 10.I very strongly oppose this increase in rate! We are already a working family trying to stay afloat while everything in the world is increasing. Please think about your customers! We value your service and this would absolutely change a lot of minds.

    Karrington Moyer | March 2026

  • 11.I am a divorced older female. I work hard & hope to retire one day. I don't have help from anyone to pay my bills & I'm raising my 10 year old grandson. I CANNOT afford to have my gas bill go up AGAIN. The greediness in the world is out of hand & I, for one, am tired of being taken advantage of. ENOUGH IS ENOUGH!!

    Kelly | March 2026

  • 12.Here’s the reality. I have been in homes with efficient gas heat and others with efficient electric heat. It costs 3 times as much to heat with efficient electric heat. Keep in mind the utility provider was a public owned utility charging almost half per KWh than Pacific Power. Currently, in the summer my AC runs costing me 3 times more to cool my home (pacific power) during the summer than gas (Cascade Natural) heat in the winter.

    Because gas is so cheap per therm the gas companies despise investing in energy efficiency. What we are seeing is a result of fewer therms used due to increased efficiency in building and general slowing expansion of new customers.
    In summary gas profits are far lower than those companies providing high cost power. Therefore it any increase of utility cost per therm or per watt should be scrutinized heavily by OPUC. If the increase of the utility is caused by commercial use or expansion to new customers that burden should be shouldered by the new customer or the utility share holder.
    If the cost of increase is due to increase in cost of supply and maintenance then there should be an increase but the increase should only be allowed at the rate as it directly relates to the existing customer.
    Anything else does not make sense.



    Chris Waine | March 2026

  • 13.Iam opposed to this decision to raise the gas price increase. We already pay for people that can't afford to pay for their gas, which is called a ppf fund personal purpose fund it will say it on your bill. With $11.00 more a month? Especially with all the other money they will get from gas, new housing going up around the area. Especially I read they were gonna lower prices, now they are gonna raise them? Getting to expensive to live in the city. We do not need or want and increase, when we already pay enough.

    Mike H | March 2026

  • 14.In a story on CNGC own website written in September of 2025, rates are being decreased in Washington that equate almost exactly to the rate being requested to increase here in Oregon. A direct quote from the story, "The purchased gas cost adjustment application is filed each year to ensure the costs Cascade Natural Gas incurs on behalf of its customers are reflected in its sales prices. The cost of natural gas is a straight passthrough to customers; Cascade does not earn a profit on the cost of natural gas."
    I oppose the rate increase proposed and would like to see an audit of the maintenance needed that they are for some reason, unable to budget for. If they are non-profit, the State of Oregon should have funding available to help with maintenance and repairs. Take it to Legislation since this is infrastructure. Stop gouging the pockets for the bottom line of customers who, in many cases, are just trying to heat their homes.
    Reference: Cascade Natural Gas files to decrease rates in Washington - Cascade Natural Gas Corporation https://share.google/gQZfadhvbq1K8mUBS

    Breena Beck | March 2026

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