About two weeks ago, I met with the head of the Consumer Services Department at the Oregon Public Utility Commission, also known as simply “the Commission” or the PUC. I reached out to them in order to better understand what path a customer... Read More »

As summer months continue to grow longer and hotter each year, the risk of large-scale wildfires in Oregon continues to increase. Many people in Oregon live in high wildfire-risk areas. It’s essential to prepare ahead of time for wildfires to ensure... Read More »

Protect Yourself at the Door One-Pager: Download and use CUB’s handout to keep your household and community safe from utility scams or if ICE agents portray themselves as utility workers at your door.

What to Do If Someone Shows Up at Your Door... Read More »

Summer weather is here! With warmer weather comes higher cooling costs, whether you rent or own your home. How can you stay cool while saving energy?

Cooling without Air Conditioning

Air conditioning units can be expensive, both to run and to purchase.... Read More »

Are you an Avista gas customer living in an apartment or other multi-family unit? Learn how to save money on your gas bill with the multi-family billing rate.

This year, CUB staff found that many households living in multi-family units, such... Read More »

As Oregon feels the impact of climate change, Oregon utility customers are seeing more power outages caused by extreme weather events. Winter ice storms can affect above-ground power lines and interrupt our energy services.

In 2021, Oregon utility customers experienced... Read More »