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CUB Advocates for Consumer Protections as Disconnection Moratorium Ends

Although Oregon has been a leader in its efforts to protect residential customers of regulated energy utilities, a May 20 Oregon Public Utility Commission (PUC) decision didn’t align with recommendations from CUB and other advocates. The PUC extended the disconnection moratorium... Read More »

CUB advocates for consumer protections as disconnections are allowed to begin starting August 1, 2021.


Capitol building in Salem, OR at sunset

CUB Legislative Victories: Energy Affordability and Transportation Electrification

CUB is excited to announce that two of our priority bills have passed: The Energy Affordability Act (HB 2475) and the Transportation Electrification Package (HB 2165). While the legislative session is not yet over, we are proud of these early... Read More »

CUB is excited to announce two legislative victories: the Energy Affordability bill and Transportation Electrification package were passed by the Legislature and await the Governor's signature!


Portrait of CUB Board Chair Christy Anderson Brekken

2021 Members Meeting: a Report from CUB Board Chair Christy Anderson Brekken

As the Chair of CUB’s Board of Governors, I’m proud to bring you this report on our Annual Members Meeting, held via Zoom on May 6, 2021. CUB members have been the backbone of our organization since our founding in 1984.... Read More »

CUB recently held our annual members' meeting, which featured updates from CUB staff and board members on our finances, our work in the OR legislative session, outcomes from 2020's slate of utility rate cases, and much more. CUB Board Chair Christy Anderson Brekken reports.


Gas meter affixed to the side of a house

“What’s the RUB?” Utility Billing and Renters’ Rights

Recently, my friend came to me with a problem: She has been renting a duplex in east Portland for many years and has paid a flat fee to her landlord to cover her electricity bill. However, when she renewed her... Read More »

Renters' rights are a cornerstone of housing equity, and it's important that Oregon renters understand what information they are entitled to receive from their landlords when it comes to utility billing. Check out today's CUB Blog update for more info!

Workers dig a ditch for a local construction project

Before You Dig This Spring, Call 811!

Spring is in full swing in Oregon, and that means the start of construction season. CUB would like to remind our readers that under Oregon law, Oregonians are required to call the state’s Utility Notification Center before they dig more than... Read More »

As spring & summer construction season gets underway, Oregon residents must remember to call the state's Utility Notiification Center before digging more than 12 inches down to do any excavaction or construction projects, to ensure they don't hit any gas, water or other utility infrastructure.


Close-up graphic of the SARS-COV-2 virus

NW Natural Customer Guide: Lowering Account Balances During the Pandemic

The COVID-19 pandemic continues to have a devastating effect on too many Oregon families. Many households are still unable to afford their utility bills along with other basic living expenses. Since summer 2020, CUB has worked with regulators, utilities, and... Read More »

Oregon utilities are offering bill payment programs to help customers manage account balances as the COVID-19 pandemic continues to have a devastating economic effect on families and households across the state. Check out today's primer of options for customers of NW Natural.

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