▴ MENU/TOP
CUB logo

Customers Speak Out Against Pacific Power Bill Increase

Microphone on a blurred background

The Public Utility Commission will be accepting public comments on the Pacific Power Case through June 13, 2024. If you would like to add your comments, you can do so using CUB’s Action Form or by emailing .(JavaScript must be enabled to view this email address) with the subject line “Public Comments on UE 433”.

This year, Pacific Power is trying to raise rates by 21.6% for Oregon households. This could mean customers pay over 63% more for gas bills than in 2022. A typical household could see an average increase of $29.47 each month.

On Tuesday, April 30, 2024, the Public Utility Commission held a public hearing on Pacific Power’s general rate case. Community members, including some CUB partners, spoke up against increasing bills. Many gave testimony of the lasting impacts of wildfires the utility was found responsible for, concerns about the grave impacts of higher bills, and more.

What’s in the Proposed Increase?

Pacific Power’s request to increase bills is mainly coming from wildfire-related costs. Of the $322 million request, $165 million is related to wildfire liability costs, insurance, and mitigation. They are asking for higher profits and investments in new projects (transmission, renewable energy, and transitioning a coal plant to methane).

Over half is for wildfire issues:

  • Wildfire mitigation: $21.2 million
  • Corporate liability insurance: $66 million
  • Catastrophic Fire Fund (new): $77.7 million

CUB is working to ensure customers are not held responsible for the gross negligence of Pacific Power.

Read more: Pacific Power Asks for 21.6% Rate Increase for 2025 (CUB Blog)

Pacific Power Customers Speak Out

Throughout the public comment hearing, many Oregonians expressed concerns about rising utility bills. Many requested that the Public Utility Commission (PUC) deny Pacific Power’s 21.6% rate increase request.

Douglas Parsons from Roseburg, Oregon commented “Before we look at additional rate increases, I think we need to look at how PacifiCorp has spent the money so far.”

Blanca Gutierrez, Leadership Development and Cultural Director at Rogue Climate, commented “Our communities consist of many families and individuals who lost their homes or were affected in the 2020 Alameda fire. It’s been almost 4 years since then and people are still recovering. Customers already pay the company to fulfill safety measures. They should not be charged to pay for the company’s recklessness, neither now nor in the future.”

“Our communities consist of many families and individuals who lost their homes or were affected in the 2020 Alameda fire. It’s been almost 4 years since then and people are still recovering. Customers already pay the company to fulfill safety measures. They should not be charged to pay for the company’s recklessness, neither now nor in the future.” - Blanca Gutierrez, Rogue Climate

Carmen D. from Seaside, Oregon commented “I can afford it if I don’t go out to eat, don’t go to movies, maybe don’t buy some new clothes, just live with what I have. But I have many coworkers and friends who cannot afford it [...] it’s just too much.”

Cindy Flowers commented “There’s a lot of seniors that are homeless because they can’t pay their bills [...] I just feel that this raise, that it really affects seniors, especially the ones that are homeless because they can’t pay their bills.”

Jennifer Sawyer from Bend, Oregon commented “I am a residential homeowner and my family and I are sitting in the middle class and we are getting pinched to death out here. This proposal is another shot in the thigh if you will. Along with the cost of gas and the cost of living in general, we’re getting pinched to death out here and I am not entirely sure when it will stop.”

Sylvia Tanner, Senior Energy and Legal Analyst with the Multnomah Office of Sustainability, commented “We worry about where we see this filing as a shift of risk from the company and its shareholders to customers.”

Jenn Wiggins from Jefferson, Oregon commented “They’re passing their costs onto us when they can’t even update their infrastructure.”

CUB Will Continue to Fight Pacific Power’s Request

The Public Utility Commission will decide on this rate case by December 19, 2024. Any increase in rates will take effect for Pacific Power customers in January 2025.

CUB’s policy team will continue to advocate for Oregon households, fighting unfair rate increases. To read more about the details of this rate case, visit this recent post on the CUB Blog.

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, like us on Facebook and follow us on Twitter!

08/22/24  |  6 Comments  |  Customers Speak Out Against Pacific Power Bill Increase

Comments
  • 1.I am voicing disagreement with this large residential increase of 7% which is 200% over the CPI measurement of inflation of about 3%. These are lofty goals without a strong case for the the economic benefits of the investments in battery storage and how much of this increase is driven by unrealistic green and climate change concerns. As you can read, many EU countries and the UK are backing away from these types of investments as consumers are unwilling to pay for them while we struggle with higher interest rates, higher housing costs and pain at both the grocery store and gas station. Trying to drive these cost increases on taxpayers who are still struggling with inflation just shows that the politicians in power neither care nor share our pain.

    Rico Bartolo | May 2024

  • 2.This rate hike is excessive. I am a senior on a limited income. Will there be discounts for seniors? If not, I don't know how I am going to cope.

    Kim L DeRemer | May 2024

  • 3.Just because it is vital doesn't mean you can raise the prices to the point no one dare turn on a light or heat their home; you have been getting increases besides these you bring before us, every few blocks in Dallas Or. there is a New Housing project going in and up, how much income do these 25-30 condo 2 family homes or even single family housing projects bring in to you every year. I know when I moved here twenty years ago, I ran Hay crews for farmers, on so many of these areas now that house thousands of people in them. We are on equal pay and have been for fifteen years, in the first 17 we ran an adult foster home with my wife and myself and between 3 to 5 others living in our home with us, THE LAST 2 YEARS IT HAS BEEN MY WIFE AND MYSELF AND OFF AND ON A 3RD PARTY LIVING WITH US A MONTH HERE A MONTH THERE. WE ARE USING 1/2 AS MUCH ELECTRICITY ACCORDING TO THE GRAPH YOU POST ON OUR BILL AT TWICE THE COST WE PAID FOR IT BEFORE! THIS IS DUE TO THE CONSTANT RATE INCREASES. This along with the constant rise in the number of people NEEDING your PRODUCT I THINK YOU HAVE ENOUGH!

    LARRY WADDELL | May 2024

  • 4.Why can't you put the lines underground to mitigate wildfires? Then we wouldn't have to go without electricity every single time a car hits a utility pole, either.

    Susan C Ragan | May 2024

  • 5.Riko,

    Thank you for your comment! I would love to encourage you to submit your comment through our form to the PUC: https://oregoncub.org/take-action/action-alerts/push-back-against-pacific-powers-requested-21.6-rate-increase/2980

    Abigail Parnall | May 2024

  • 6.Larry,

    Thank you for sharing your experiences with us. I would like to encourage you to share those same thoughts and experiences with the PUC using this form on our website: https://oregoncub.org/take-action/action-alerts/push-back-against-pacific-powers-requested-21.6-rate-increase/2980

    Your thoughts matter in this process and we thank you again for taking the time to send in a comment.

    Abigail Parnall | May 2024

Comment Form

« Back