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CUB Energy Policy Conference

Buy your tickets for the CUB Energy Policy Conference! The CUB Energy Policy Conference is designed as a day of discussion, networking, and sharing diverse perspectives. Learn more about this year’s conference at oregoncub.org/conference

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Utilities 101: Understanding Your Gas & Electric Bills

Woman looks at bills with a hand to her head

For many customers, understanding what goes into your monthly energy bill can be confusing. CUB has guides available to help you access your bills, unpack what each charge means, and read your gas and electric bill with confidence.

In this blog series, we go utility by utility to explain the language included in your monthly gas and electric bill. Find the blog that covers your utility below!

Utility Guides:

Please note that CUB primarily works with for-profit utilities, so this list is limited to those utilities. If you have a question about a utility not on this list, you can still contact us at .(JavaScript must be enabled to view this email address)!

06/01/26  |  0 Comments  |  Utilities 101: Understanding Your Gas & Electric Bills

Member Spotlight: Why Do You Support CUB?

CUB supporters at 2022 CUB Conference

For over forty years, CUB has been a membership organization. Because of our members’ support, we can keep advocating for fair, affordable energy in Oregon. Our members empower us to keep pushing forward.

Today, we’re excited to spotlight the voices of our members. From affordability to climate justice to data centers, people join CUB for all kinds of reasons and from all walks of life. Hear directly from them on why they keep supporting CUB throughout the years.

Member Spotlight

Energy Affordability and the Cost of Living

Over the last 5 years, household energy bills have skyrocketed. Many Oregonians are struggling with the rising cost of living, and disconnection rates have hit all-time highs. Our staff often hears from folks deeply affected by Oregon’s energy affordability crisis.

For many members, advocating for more affordable energy is what motivates them to support CUB. We don’t take that support for granted. Thank you to our members for tirelessly pushing for more affordable energy rates!

“As a public school educator for 38 years, I am very aware of the connection between the lack of reliable access to basic human services such as water and electricity and the negative impact on our most vulnerable children/youths’ housing stability and educational outcomes. As a retiree in Portland, OR, I am very aware that continually rising electricity and water costs are a very real part of our housing crisis. It is vitally important that we work to stem the tide of ever-increasing rate hikes from PGE. We need concerned citizens to work together with our government and utility companies to ensure reasonable rates and practices that support the well-being of our community.”

- Carol M.

“I moved into a new place May 15th, and since then we’ve dealt with power loss three times, for around 6 hours or longer each time. Today is August 9th, so it has not even been three months of living here. Hearing rates would be raised again, and at such a high rate of increase is preposterous. We can’t rely on service, yet are going to be forced to pay on average $30 more a month (avg $360 more a year) on what’s already a roughly $150 monthly bill? Power, heat, and more are vital services. They’re necessary to keep people safe, healthy, and ultimately alive. When looking at the possibility of a recession and growing economic instability in the near future, how do you expect your customers to make ends meet to pay your increasing rates (with no guarantee of better service)?”

- Lex S.

Clean Energy: Reducing Utility Emissions

For some Oregonians, addressing climate change by reducing emissions is what draws them to CUB. Our work to transition the utilities to clean energy impacts all customers. In this respect, our members are doing the work to help everyone in Oregon transition to cleaner energy.

“I’ve worked in or around the clean energy sector for decades. As clean energy is almost always the best way of keeping emissions and utility rates down, Oregon policymakers consider CUB as one of the most credible and respected voices in this subject matter arena. Keep up the great work!”

- Jay W.

“CUB works for the benefit of all Oregonians—holding down unnecessary utility costs, advocating for clean energy, supporting needed help for those in financial difficulties with utility bills, plus other helpful deeds. Not everyone can afford to support the work CUB does. It is necessary for those of us who can donate to do so. OREGON NEEDS CUB to be our spokesperson with the PUC Board!”

- Bj S.

“I’ve been a CUB member for many years. I’ve now been retired for ten years, living on Social Security, but it’s still important to me to contribute to CUB. I look at it as an investment which has kept my utility bills lower than they would be otherwise, but also as an investment in the future for all Oregonians to have cleaner and more affordable energy.”

- Beverly W.

Energy Issues: Data Centers

For some members, specific energy issues, like data centers or corporate greed, were the catalyst to get involved. They understand that when data centers pass on their costs to customers, it drives up energy bills, hurting all Oregonians. Thank you to our members for advocating for more data center protections!

“I donated because I think it’s important that people place a check on private utility companies, especially with the emergence of AI data centers and the fact that these utility companies have decided to shift the cost burden to working-class ratepayers, and not to the billionaires who own these AI companies.”

- Brian A.

“For decades, I have supported CUB because unless giant corporations are challenged, they will justify and implement rate increases to the benefit of not only the corporation but also the stockholders, while the ratepayers bear the burden. I have no problem with normal expenses to maintain and improve the system as it stands. This is when CUB intervenes to balance out and justify the rate increases. Bravo CUB!!”

- John G.

A Lasting Impact: Supporting CUB Since the Beginning

Some of our members have been with CUB since we were founded in 1984. They’ve stuck with us and watched our organization grow from a tiny, scrappy group of volunteers to the well-respected nonprofit we are today.

“It must have been 1984 (I thought it was earlier) that a CUB supporter knocked, and we talked about the value of supporting CUB. Over the following years, I’ve come to better appreciate the impact and importance of having a Citizens Utility Board. After intermittent contributions, I became a sustaining member. All because an individual made that effort to share his conviction in a way that convinced me to listen and better understand the value of having a citizen’s lobby.”

- Hugh S.

“We have been a member/donor to CUB from its inception. As a non-profit organization, serving as our citizen lawyer, researching, watchdogging, and testifying on our behalf, we appreciate you. You’ve saved us untold dollars in energy charges over the years. Every user of energy in Oregon would benefit themselves and their neighbors by being a member of CUB. Thank you!”

- Fran G.

Thank You to Our Members

Our members truly empower us to advocate for all of Oregon’s utility customers. Together, we will keep pushing for more affordable and equitable utilities. Thank you to our members for making this work possible!

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

09/24/26  |  0 Comments  |  Member Spotlight: Why Do You Support CUB?

Accessing Energy Assistance

Senior being hugged by volunteer

Energy assistance plays a critical role in keeping Oregon households connected to power. Without it, many families struggling to pay their energy bills would be left without electricity or gas service, causing a cascading effect in their lives. For customers who qualify, several programs can help make energy bills more affordable or provide bill payment assistance.

Types of Energy Assistance Programs

There are three main types of energy assistance programs in Oregon. The programs help households afford their energy bills, stay connected to power, or provide emergency payments in the case of disconnection.

Monthly Energy Bill Discount Programs:
Contact your energy service provider(s) to enroll in an electric or gas bill discount program if you meet the eligibility criteria. This is available for electric customers of Portland General Electric, Pacific Power, and Idaho Power. It is also available for gas customers of NW Natural, Avista, and Cascade.

One-Time Energy Bill Payment:
The Low Income Home Energy Assistance Program (LIHEAP) is a federally funded heating assistance program for all home heating costs, including electricity, natural gas, firewood, propane, pellets, and oil. Typically, this assistance can be used by a household twice a year.

Emergency Shutoff Payment:
If you have received a shutoff notice, there may be assistance available for you! Some utility assistance programs prioritize those who have received shutoff notices.

These assistance programs often require proof of shutoff or a shutoff notice, so be sure to have one in hand when applying. To find these programs, you can use the same tools as you would to find regular assistance programs. Search for emergency assistance or shutoff assistance to find these funds.

Monthly Bill Discount Programs

Oregon households can now find some relief through monthly bill discounts from their energy utilities. The discount programs are available for customers at or below 60% of the state median income (SMI). When signing up, eligible customers will provide their monthly or annual income and household size.

Depending on the utility program, customers will be able to sign up via an online application, calling into the utility, or visiting their local Community Action Agency. Eligible customers with dual-fuel homes qualify for assistance with both their electricity and natural gas providers.

Portland General Electric
503-228-6322
www.portlandgeneral.com

Idaho Power
1-800-388-6040 (toll free)
www.idahopower.com

Pacific Power
1-888-221-7070
www.pacificpower.net

NW Natural
1-800-422-4012
www.nwnatural.com

Avista
1-800-227-9187
www.myavista.com

Cascade
1-888-522-1130
www.cngc.com

How to Access Payment Assistance Programs

In Multnomah County, community action partners (CAPs Agencies) administer energy assistance for one-time payments and emergency shutoff payments.

See if you Qualify
To be eligible for energy assistance, a household income must be at or below 60% of Oregon´s median income. Income levels are based on household income and household size. Households may rent or own their property. A household must also have documented energy costs (a past utility bill).

Documents Needed to Apply

  • Identification for all adults (18 years and older)
  • Social Security cards for all household members
  • Current proof of income (including Social Security benefit letter)
  • Most recent energy bill (applicant’s name must be on the account)

Other supporting documents may be required as needed — check with the assistance provider!

Impact NW
10550 NE Halsey St, Portland, OR 97220
www.impactnw.org
(971) 308-7356

Our Just Future
10550 NE Halsey St, Portland, OR 97220
www.humansolutions.org
(503) 548-0200

El Programa Hispano Catolico
333 SE 223rd Ave #100, Gresham, OR 97030
www.elprograma.org
(503)669-8350

Self Enhancement, Inc.
3920 N Kerby Ave, Portland, OR 97227
www.selfenhancement.org
24/7 Hotline: (503) 713-5590

Latino Network
410 NE 18th Ave, Portland, OR 97232
16515 SE Oak St, Portland, OR 97233
www.latnet.org
24/7 Hotline: (503) 208-2174

Native American Youth & Family Center
5135 NE Columbia Blvd, Portland, OR 97218
www.nayapdx.org
24/7 Hotline: (503) 946-9898

Immigrant & Refugee Community Organization
709 NE 102nd Avenue, Portland, OR 97220
www.irco.org
(503) 235-4932

Ask Your Utility About Spreading Out Repayment
Utilities will have options to spread out payments over multiple months. If you are unable to pay your bill, call customer service for options

Accessing Assistance Can Be Challenging

It is important to note that getting utility assistance can sometimes take a while. The demand for help is often high, and the availability of funds can vary. Many programs have specific funding cycles, which means they might only have money to distribute at certain times of the year. When funds run out, applicants may have to wait until the next funding cycle to receive assistance. This can be frustrating, but staying in contact with the nonprofit or agency and regularly checking the status of their application windows can help.

Local nonprofits play an important role in helping people access utility assistance. They offer support through resource navigation and case management, helping Oregonians with their bills to the best of their ability. Using resources like the 211info database can help people find the assistance they need quickly and efficiently. Reaching out to these organizations can provide valuable support and make managing utility bills a bit easier.

Local Organizations Can Help You Find Utility Assistance

Local nonprofits often provide two main types of help: resource navigation and case management. While both aim to assist individuals and families, they do so in different ways.

Resource Navigation
Resource navigation is like having a guide. A resource navigator helps people find the right programs and services to meet their needs. They might give information on where to get help paying utility bills, how to apply for assistance programs, and what documents are needed. Resource navigators are great at pointing people in the right direction quickly and efficiently. However, they cannot offer direct assistance.

One useful tool for finding utility assistance is the 211info database. This is a free service that connects people with local resources. By dialing 211 or visiting 211info.org, people can get information on various assistance programs, including those for utility bills. The database is easy to use and provides up-to-date information on available services.

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

09/23/26  |  0 Comments  |  Accessing Energy Assistance

Yet Again, PGE Requests Residential Rate Increase

Mom stressed about energy bill with two kids playing in background

Yet again, Oregon’s largest electric utility is requesting a rate increase from Oregon households. PGE is asking regulators to approve a 3.9% rate increase (about $8 a month) for residential customers. If approved, PGE would add $65.6 million a year to bills starting July 2027. This request marks PGE’s eighth consecutive year of new rate increases.

CUB continues to believe that PGE assigns too much of its overall costs to residential customers, leading to expensive, unaffordable bills. We won’t let customers be left footing the bill, and we’re pushing back on PGE’s latest bill increases.

Want to learn even more about this case? Check out Docket UE 473 at the Oregon Public Utility Commission website!

What is the Impact to PGE Customers?

Across all customers, PGE is asking for a nearly 5% increase in power bills. For households, the proposed hike is nearly 4%, or about $8 a month on average. An average PGE household could expect an average bill of $178 a month starting in July 2027 if this request is approved. This will be a higher dollar amount increase in the winter months for those with electric furnaces or heaters.

This is the first time that PGE’s rate increase will impact data centers separately from other customers. Data centers are facing a nearly 8% increase in their power bills. This is a big win for Oregonians, as it clearly shows that more costs are benefiting data centers and are finally being assigned to the industry that is creating the need for many investments.

Why Does PGE Want to Raise Rates?

PGE is making a number of sizable investments across all parts of its system. While the ask for next year is to add $65.6 million, these costs, if approved, would stay on customers’ bills for decades. These investments will not all go onto residential customers’ power bills, but will be spread across all types of customers.

PGE’s biggest investments include:

  • Transmission investments ($300 million spread over 50 years)*
  • Distribution investments (Starting at $456 million spread over 50 years)
  • Upgrades to power generation ($174 million spread over 25 years)*
  • Reserve funds, unspecified ($236 million spread over unknown years)
  • Higher profits (estimated, millions added each year)

*These costs will primarily impact data centers, not residential customers.

PGE is asking regulators to raise the cap on its allowable profit. In 2024, the Oregon Public Utility Commission lowered PGE’s profit margin in response to concerns about customer affordability. The utility is requesting to go from a 9.34% profit to a 9.75% profit. This change would add millions of dollars to customers’ bills each year, going beyond what it was allowed before regulators made the reduction.

While some of these costs may be reasonable, CUB is concerned that many of these costs are unnecessary. We are also keeping a close eye on which costs are going onto residential customers’ bills, when they should be assigned to other customers (like data centers).

Costs CUB is Digging Into

Reserve Funds

Reserve Funds: money set aside for categories of spending but not specific projects ($236 million)

CUB is highly concerned about a large pool of money that PGE is requesting for “reserves.” We’re worried that PGE is attempting to create a slush fund that allows spending with little to no oversight.

While it’s normal to include some amount of reserve funds, this method is anything but normal. Typically, extra money is built into a project itself to allow for more flexibility in a budget to go up a little bit. When a utility builds new infrastructure, this can take years. Accounting for prices to change for equipment or labor is a smart approach. But PGE is asking for reserve funds outside of any project and before regulators have approved a new infrastructure project.

PGE’s approach would leave spending to be approved by PGE management, not regulators. This means that there would be no justification for the spending. That means no oversight to ensure that the money is being spent on necessary projects. No review for cheaper alternatives. No protections for customers.

The point of this slush fund is to facilitate more capital spending — and more profits for shareholders — but not to ensure that customers are only paying for necessary costs.

Distribution Costs

PGE is including a number of big projects for the distribution system:

  • Underground cabling: Burying some cables underground for safely delivering electricity, such as under waterways or in high fire risk areas ($104 million project)
  • Wood pole replacement: updating the poles that hold up power lines when they fail safety inspection ($214 million project)
  • Residential line construction: adding new homes to the electric system, such as a new house or apartment building ($104 million)

Distribution costs are the largest reason why PGE wants to increase rates for household customers. Residential customers pay for 60% of all distribution costs, so we are particularly interested in what is happening in this category of spending.

While many of these costs may be needed to have a safe and reliable electric grid, CUB will be taking a close look to ensure that Oregonians are getting a good deal.

Residential Meter Replacement

Residential meter replacement: replacing the smart meters that measure home electricity usage ($33.8 mil)

CUB is on high alert for PGE overspending — or gold plating — its system. One place we’re investigating is the residential meter replacement. PGE offers no evidence that their current smart meters are failing and need to be replaced. While the company says that it’s more cost-effective to replace all of them at once, we aren’t so sure.

CUB is worried that this meter replacement isn’t about necessary investments, but about maintaining spending to make profits for shareholders. You’ll see that this is a common concern across the board on this rate increase request.

PGE’s Narrow Focus on Profits Harms Customers

It seems like the most important issue for PGE is meeting targets for capital investments, not affordability for customers.

Oregonians rely on power for just about everything in life. Access to affordable electricity saves lives and helps our communities thrive. We need our utilities to act like companies that are providing an essential service, not profit machines for shareholders.

After nearly two years of an energy affordability crisis, Oregonians deserve reliable electricity that doesn’t break the bank.

PGE Has a Spending Problem; Customers Have an Affordability Problem

As CUB has said for years, PGE has a spending problem.

PGE has been a major offender in allowing costs to balloon without much accountability. In 2020, PGE set a capital spending target for 2024 at $500 million. By February of 2023, it had grown by almost 50% to $730 million. But its growth kept accelerating, to $1.34 billion in April of 2024 - a 268% increase from the original spending target in just four years.

But as Oregonians have said over and over, customers have an energy affordability problem.

PGE customers have been hit hard. Between 2021 and 2025, PGE has raised rates by nearly 50% for residential customers. This has resulted in a cascade of disconnections for families that can not afford their bills. PGE’s household rates are already higher than the national average and the highest among major utilities in Oregon.

PGE is Offering False Solutions with Little Collaboration

Oregon is on track to rein in endless increases for gas and electric bills starting in 2027. With the passage of the FAIR Energy Act in 2025, utilities will soon have to face new budgeting requirements, limits on how often they can ask for increases, and more. But PGE wants to take control of the new rules for limiting how utilities can charge customers.

In this case, PGE is attempting to propose its own “solutions” for rolling out the FAIR Energy Act without collaborating with advocates or regulators. By doing this, the utility would be going outside of an already year-long process and setting a dangerous precedent that could harm customers.

We can’t let one utility set the rules for rate increases for everyone. PGE can’t go outside of the official process of the FAIR Energy Act just because it wants to write its own rules. CUB is calling on regulators to rein in PGE and all utilities as our state legislators intended.

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

09/22/26  |  0 Comments  |  Yet Again, PGE Requests Residential Rate Increase

Agreement Reached on Pacific Power Data Center Protections

Man working at laptop among servers and wires

In 2025, the Oregon Legislature passed the POWER Act to help utilities rein in data centers’ added costs to Oregonians’ energy bills. Last fall, Portland General Electric began the work to roll out this new law in practice. In January, Pacific Power started a similar process for its customers. Now, Pacific Power customers have a strong suite of protections against data centers’ impact on our energy bills.

The fight is not over, though. Already, the Data Center Coalition requested the Commission reconsider its order to stop similar protections for PGE customers from taking effect. Regulators rejected this attempt in part, though we expect that the data center industry group will move this to the Oregon Court of Appeals soon. CUB will be there to defend Oregonians every step of the way, no matter what challenge comes next.

Want even more information? See the full docket (UE 463), including the settlement agreement, on the PUC’s website.

A Long Road to a Strong Finish

Back in April, CUB had some serious concerns about the direction Pacific Power was headed in with data center protections. We raised the alarm bells that Pacific Power was not providing clear information about how it intended to protect Oregonians and hold data centers accountable for their own energy use.

But after months of negotiations, public comment from hundreds of CUB supporters, and a lot of advocates coming together, we won. Now, Pacific Power has some of the strongest utility consumer protections against data centers in Oregon.

“With a long line of data centers waiting at Pacific Power’s door, I’m confident that we have the right protections at the right time for customers. We were able to stop more extreme impacts on customers’ bills just in time.”
- Bob Jenks, Executive Director of Oregon CUB

Over the summer, CUB participated in lengthy negotiations between Pacific Power, Public Utility Commission Staff, data centers, and other consumer advocacy groups. As of September, we have reached a strong agreement for new data center protections.

New Protections Against Data Centers for Pacific Power Households

As of September, Pacific Power has reached a new agreement on how it will protect home and small business customers from the impacts of data centers. CUB is pleased to announce that this deal is set to be the strongest from a for-profit electric utility yet.

Once approved, new Pacific Power data centers will be held responsible for their own energy costs:

  • All costs for all distribution investments (local poles/wires)
  • All costs for all energy generation/storage (power plants, batteries, etc.)
  • All costs for power costs (purchased energy from the market or fuel costs)
  • Fairly shared costs for shared transmission (longer distance poles/wires, substations)

Generation: Data centers will be responsible for all new generation costs that are created to serve them. This will remain true, even if there’s a co-benefit to other customers. Data centers will also be held responsible for any upgrades that are needed to ensure reliable service for everyone. And data centers will be responsible for costs to meet 100% clean energy requirements from state law (HB 2021).

Transmission: For shared transmission costs, who pays will be directly linked to how much different customer groups are using. So if a 50MW data center is using a 100MW transmission line, it would pay for 50% of those costs. (Note that this is a different approach than what PGE has taken, which is based on growth of customer groups, not usage.)

Additional Household Customer Benefits: Data centers over 100 MW will also have to pay a small surcharge to fund energy efficiency upgrades for low-income households. Additionally, data centers will be required to have flexible energy use, protecting Oregonians from blackouts.

All of these new protections will be baked into special contracts that Pacific Power signs with new data centers. The terms of these contracts will be reviewed by both regulators at the Oregon Public Utility Commission and advocates, like CUB. Having standardized contracts with terms agreed to by consumer advocates is a major win, especially for an industry like data centers that tends to favor very opaque nondisclosure agreements with utility companies.

This agreement comes out of the 2025 Oregon POWER Act, with final approval from regulators expected in October.

Read More: POWER Act Blog

This deal is supported by Pacific Power, Commission Staff, CUB, and Community Energy Project, Climate Solutions, Oregon Environmental Council, and Sierra Club. We anticipate the Data Center Coalition will object to the agreement.

Focusing on New Data Centers First

While these new rules will only apply to new data centers, CUB is confident that these were the most important protections to put in place. Pacific Power only has a very small number of existing data centers, but a long line of new data centers waiting to come online.

Importantly, this means that customers should not expect a rate decrease from this decision. While this was the case with PGE’s data center regulation process over the summer, that approach was focused primarily on existing data centers on PGE’s system. Because Pacific Power’s approach is forward-looking, there will not be any rate adjustments for existing customers.

Pacific Power is in a much different position than many other utilities with data centers. Because there are only a few data centers on its system, the impacts seem to be relatively small. And some of these existing data centers will be moved into the new special contracts soon, solving many of these issues.

For those who remain in the existing data center category, CUB is confident that there are enough guardrails to prevent major impacts on other customers in the near term:

  • Pacific Power data centers are located away from other customers, so they are already isolated on the grid
  • Pacific Power has required data centers to make many investments themselves, preventing costs for the utility (and other customers)
  • Pacific Power has already set up some protections with regulators, including penalties for data centers going outside of expected electricity usage

But the sheer number of data centers that are wanting to come online in Oregon have the potential to raise costs to everyone. By focusing on stopping the bigger problem before it starts, Pacific Power households will be much better protected than starting with a small problem now.

The next step is to address the few existing data centers on Pacific Power’s system. CUB expects this process to begin as early as summer 2027. It is uncertain if this process will come with any adjustments to other customers’ billing rates, since the full impact is to be determined.

Pacific Power Went Beyond PGE’s Precedent

When comparing the process of adding protections from data centers between PGE and Pacific Power, PGE has left a lot to be desired.

This process of adding guardrails began way back in 2023, when the impact of data centers was first being raised. Pacific Power completed its first large load investigation relatively quickly. The utility added new protections for other customers by the next year. By comparison, PGE asked for continual delays for years, not adding any protections against data centers until summer 2026.

PGE’s delays have come at the cost of its household and small business customers. As these delays kept going for years, PGE kept making investments for data centers and racking up costs. If they had taken action sooner, we might not have been in such hot water going into this year.

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

Stay Connected with Oregon Lifeline

Senior and kid looking at laptop doing homework

In honor of National Lifeline Awareness Week, we’re highlighting a program that helps Oregon households stay connected to essential phone and internet service. Oregon Lifeline is a federal and state government program that provides qualifying low-income households with access to discounted phone or high-speed internet service through participating providers. With modern life increasingly dependent on these services, Oregon Lifeline is vital in helping low-income families stay connected.

What is Oregon Lifeline?

Oregon Lifeline is a federal and state government program that provides a monthly discount on phone or broadband service for qualifying low-income Oregon households.

You can:

  • Receive a discount on your phone bill of up to $19.25 per month;
  • Receive a discount on your high-speed internet service of up to $24.25 per month; or
  • Receive free cell phone and data service

The program also offers free wireless voice minutes and data through Access Wireless where coverage is available. Oregon residents on federally recognized Tribal lands may qualify for an additional $25 discount each month.

Whether it’s for keeping in touch with family, searching for jobs online, or simply browsing the web, Oregon Lifeline helps you stay connected.

Who Can Benefit?

If you’re having trouble managing the costs of your phone or internet bills and meet certain income guidelines, you may be eligible.

To qualify, Oregonians must receive benefits from select public assistance programs, such as Medicaid or the Supplemental Nutrition Assistance Program (SNAP). Oregon Lifeline is limited to one benefit per household for either discounted or free service.

You may qualify if you receive one of the following benefits:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Veterans or Survivors Pension
  • Federal Public Housing Assistance (Section 8)
  • Total Household Income is at or below 135% of the Federal Poverty Guidelines

Oregon residents on tribal lands may qualify if they already receive any of the following tribal-specific programs:

  • Tribal General Assistance
  • Tribal Head Start
  • Tribal Temporary Assistance for Needy Families (TANF)
  • Tribal Food Distribution Program

How to Access Oregon Lifeline

Accessing the Oregon Lifeline program is easy! Here’s what you’ll need to do:

Check Your Eligibility: First, you need to find out if you qualify. You can do this by visiting the Oregon Lifeline website or giving them a call. They will ask questions to determine your eligibility.

Gather Your Documents: You’ll need some paperwork to prove that you qualify. This might include documents showing your income or that you’re part of another assistance program.

Apply: Once you have all your documents ready, you can apply either online, by mail, or over the phone.

Get Connected: After your application is approved, you’ll start receiving the Lifeline benefit. This means a discount on your monthly phone or internet bill, making it more manageable to keep those services running.

Staying in the Program

To keep getting your Lifeline benefit, you’ll need to confirm every year that you still qualify. This is called recertification. The Lifeline program will remind you when it’s time to do this, so you won’t forget.

Stay Connected with Oregon Lifeline

The Oregon Lifeline Program is a great way for eligible Oregonians to make sure they can afford their phone and internet services. Staying connected is vital, now more than ever!

If you think this program could help you or someone you know, check it out and take the steps to apply.

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

09/15/26  |  0 Comments  |  Stay Connected with Oregon Lifeline

2026 Conference - Announcing CUB’s Consumer Champions

2026 Consumer Champions, Soledad Molina and Rogelia Martinez Perez

We’re just weeks away from Harnessing Local Energy on October 2 in Portland, Oregon. Our 2026 Conference is packed with industry insights, expert speakers, and networking opportunities. Don’t miss out on this once-a-year event! Register today to save big before early bird pricing ends on September 18th!

Register Today

Today, we’re excited to announce the recipients of our Consumer Champion Award: Soledad Molina and Rogelia Martinez Perez! CUB’s Consumer Champion Award honors community leaders who have substantially improved the lives and well-being of Oregon’s utility customers. Through their leadership, advocacy, and public service, these champions are leading the way to a more equitable energy future.

2026 Conference Theme: Harnessing Local Energy

Finding Local Solutions to (Inter)National Energy Challenges
In just the last few years, Oregon’s energy landscape has seen many big, new challenges. We’ve seen hyperscaled energy demand from data centers, cuts to federal support for customers and utilities, large rate increases, and record household disconnections. With all of these hurdles, attention is increasingly turning to what we can do close to home to address both our energy needs and the human impacts of our industry.

In a world with increasingly globalized energy, we need to start to think more locally for solutions.

Meet the 2026 Consumer Champions Award Winners

Soledad Molina, Community Advocate

Soledad Molina, Community Advocate

Soledad Molina is a resident of East Portland and a participant in the program Lideres Verdes, Energy Justice, and other Advocacy programs. As a mother and a member of the community, her personal experience with public utility debt and disconnection has inspired her to advocate for the reform of public utility policies, giving testimony and raising her voice for all those affected by these policies.

Soledad Molina es residente de East Portland y participante en el programa : Lideres Verdes , Justicia Energética y otros programas de Abogacía . Como madre y miembro de la comunidad, su experiencia personal con las deudas de servicios públicos y las desconexiones le a inspirado a defender la reforma de las políticas de servicios públicos ,dando testimonios y alzando la voz por todos los afectados con estas políticas . Soledad defiende la energía asequible en la legislatura estatal, ante la PUC y a través de la participación comunitaria local.

Rogelia Martinez Perez, Community Advocate

Rogelia Martinez Perez, Community Advocate

Rogelia is a NE Portland resident and active participant in the Lideres Verdes program. As a mother and impacted community member, her lived experience with utility debt and disconnections has inspired her to repeatedly advocate for utility policy reform. She champions affordable energy at the state house, before the PUC, and through local community involvement.

Rogelia es residente de NE Portland y participante en el programa Líderes Verdes. Como madre y miembro de la comunidad, su experiencia personal con las deudas de servicios públicos y las desconexiones ha inspirado a defender repetidamente la reforma de las políticas de servicios públicos. Rogelia defiende la energía asequible en la legislatura estatal, ante la PUC y a través de la participación comunitaria local.

About the Conference

The CUB Energy Policy Conference is designed as a day of discussion, networking, and sharing diverse perspectives. This conference is ideal for community groups, regulators, advocates, utility representatives, attorneys, or those interested in our region’s energy industry.

16th Annual CUB Energy Policy Conference

Ballroom of attendees at the 2025 CUB Conference
Friday, October 2, 2026
9:00 am - 5:00 pm
Sentinel Hotel
614 SW 11th Ave, Portland, OR 97205

Conference Website

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

09/11/26  |  0 Comments  |  2026 Conference - Announcing CUB’s Consumer Champions

2026 Conference - Announcing CUB’s Keynote Speaker

Elaine Hart, CUB's Keynote Speaker

CUB’s 16th Annual Conference,Harnessing Local Energy is just around the corner! Whether you’re an industry insider or a community member passionate about energy, our 2026 conference has something for you.  Register today before early bird pricing ends on September 18th to save big!

Today, we’re thrilled to announce our Keynote Speaker, Elaine Hart! Elaine is the co-founder and Managing Principal at Sylvan Energy Analytics. With over 15 years of experience, Elaine brings a wealth of knowledge about the energy industry. Don’t miss out on her midday keynote address — Time to Think Outside the Box: Meeting Reliability Needs in an Era of Growth.

Register Today

2026 Conference Theme: Harnessing Local Energy

Finding Local Solutions to (Inter)National Energy Challenges
In just the last few years, Oregon’s energy landscape has seen many big, new challenges. We’ve seen hyperscaled energy demand from data centers, cuts to federal support for customers and utilities, large rate increases, and record household disconnections. With all of these hurdles, attention is increasingly turning to what we can do close to home to address both our energy needs and the human impacts of our industry.

In a world with increasingly globalized energy, we need to start to think more locally for solutions.

Elaine Hart, Sylvan Energy Analytics

Meet CUB’s Keynote Speaker, Elaine Hart of Sylvan Energy Analytics

Elaine is a co-founder and Managing Principal at Sylvan Energy Analytics, where she leads the company’s consulting practice and strategic direction. She brings over fifteen years of experience in clean energy system planning, with expertise spanning integrated resource planning, resource adequacy, complex resource valuation, and clean energy policy design and implementation.

Elaine has driven innovation in resource planning and decarbonization strategy from within a major investor-owned utility and has advised state agencies, utilities, non-profits, and developers on the challenges and opportunities presented by the transition to cleaner energy systems. She holds a PhD in Civil and Environmental Engineering from Stanford University and is an alumna of Harvey Mudd College.

About the Conference

The CUB Energy Policy Conference is designed as a day of discussion, networking, and sharing diverse perspectives. This conference is ideal for community groups, regulators, advocates, utility representatives, attorneys, or those interested in our region’s energy industry.

16th Annual CUB Energy Policy Conference

Ballroom of attendees at the 2025 CUB Conference
Friday, October 2, 2026
9:00 am - 5:00 pm
Sentinel Hotel
614 SW 11th Ave, Portland, OR 97205

Conference Website

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

09/10/26  |  0 Comments  |  2026 Conference - Announcing CUB’s Keynote Speaker

Extreme Heat Disconnection Protections

Woman fanning herself during heatwave

Each summer, heatwaves threaten the health and safety of our communities. Being disconnected from power during or before a heatwave can be particularly dangerous for people with medical conditions, seniors, and children. For families already struggling to keep the lights on, shutoffs from past-due bills can also have a cascading impact.

Thankfully, Oregonians are protected from disconnection for past-due bills during certain extreme heat events. These protections are designed to keep Oregonians connected to life-saving cooling devices during heatwaves and other extreme weather events.

Extreme Summer Weather: Disconnection Limits & Added Protections

Losing access to heating, cooling, and other essential services during extreme weather can be life-threatening. Now, customers of Oregon’s for-profit utilities have stronger permanent protections.

Protections: Disconnections for non-payment are limited during extreme heat and very poor air quality events.

Learn More: CUB Blog - Extreme Summer Weather Disconnection Protections

You Need to Call Your Utility to Regain Service in Extreme Weather

Extreme weather protections are available for all customers. If you have been disconnected because of past-due bills ahead of an extreme weather event, you must call your utility company to get gas or power restored during the protected times. Utilities will not reconnect you automatically. Income-qualified customers and medical certificate customers are not required to pay up-front costs to reconnect in these instances.

Hot Weather Protections

Year-Round Heat Protections
Hot-weather protections apply when an extreme heat warning, extreme heat watch, or heat advisory is issued, regardless of the time of year. These protections only apply to electric utilities (PGE, Pacific Power, and Idaho Power).

All Electric Residential Customers:

  • No disconnections 24 hours before a hot weather event, during the event, and 48 hours after.

Electric Bill Discount Program Participants & Medical Certificate Holders:

  • No disconnections 24 hours before a winter weather event, during the event, and 48 hours after.
  • No upfront costs for reconnection for anyone who has been disconnected up to seven days before the event. Past due balances and applicable reconnection fees will be applied later.

We need to keep each other safe and informed during extreme summer weather. Share these protections with your community to stay safe!

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

08/26/26  |  0 Comments  |  Extreme Heat Disconnection Protections

CUB Welcomes Fall Legal Extern, Delaney Behning

CUB's Fall Legal Extern, Delaney Behning

CUB is excited to welcome Delaney Behning (she/her) as our Fall Legal Extern. Delaney is a 2L at the University of Oregon School of Law and is very excited to learn more about utility regulation and environmental and consumer advocacy through this externship.

Join us in welcoming Delaney to the CUB team!

Delaney Behning, CUB’s Fall Legal Extern

Prior to law school, Delaney studied Political Science, Ethics & Public Policy, and Sustainability at the University of Iowa. There, she was involved in Undergraduate Student Government as the Director of Sustainability, worked as an intern for the Office of Sustainability and the Environment, and held leadership roles at the Food Pantry at Iowa.

Over the summers, she worked in government affairs for the National Rural Electric Cooperative Association, in youth empowerment for AmeriCorps, and most recently as a Climate Government Affairs Intern for Our Children’s Trust. These experiences, as well as seeing climate change impact her communities in Iowa, made her passionate about addressing climate change through a clean and equitable energy transition.

At the University of Oregon, she works as a Research Fellow for the Energy Law and Policy Project in the Environment and Natural Resources Center and as a co-director of the Green Business Initiative.

In her free time, Delaney loves hiking across the PNW, training for half and full marathons, enjoying non-law-school-related reading, camping with her friends and partner, Tom, and crafting on her recycled sewing projects.

Welcome to the team, Delaney!

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

09/23/26  |  0 Comments  |  CUB Welcomes Fall Legal Extern, Delaney Behning

2026 Conference - What the Tech?!: Emerging Solutions for Energy Efficiency, Big and Small

CUB Energy Policy Conference - Attendees speaking in grand ballroom

At CUB’s annual conference on October 2nd, we’re keeping it local. Harnessing Local Energy brings together leading experts in the Pacific Northwest to find local solutions to the global challenges facing the energy sector. We’ll discuss some of the technologies helping us solve these issues in our second afternoon breakout panel, What the Tech?!: Emerging Solutions for Energy Efficiency, Big and Small.

Register today for the 2026 CUB Energy Policy Conference and save! Early Bird registration closes at 5:00 pm on September 18.

Register Today

2026 Conference Theme: Harnessing Local Energy

Finding Local Solutions to (Inter)National Energy Challenges
In just the last few years, Oregon’s energy landscape has seen many big, new challenges. We’ve seen hyperscaled energy demand from data centers, cuts to federal support for customers and utilities, large rate increases, and record household disconnections. With all of these hurdles, attention is increasingly turning to what we can do close to home to address both our energy needs and the human impacts of our industry.

In a world with increasingly globalized energy, we need to start to think more locally for solutions.

Panel 2B—What the Tech?!: Emerging Solutions for Energy Efficiency, Big and Small

Oregonians have new technologies available to reduce energy use and emissions that enable them to be good grid citizens. Promising tech such as balcony solar, residential battery storage systems, and window heat pumps may be excellent tools, but understanding how to effectively use them can be daunting. In homes and at scale, new tech in demand response and energy efficiency can have big impacts. We invite experts on this panel to discuss the larger policy implications and the practical use of new tech.

How can we sort through what is promising and what is over-promising in new technology? What are the tools that industry leaders are excited about that are currently available? What do we need to adapt in our energy policy to ensure these tools are accessible and affordable for Oregon? How do we go from pilot programs to widespread rollouts for new tech?

Moderator: Ryan Tran, Economist, Oregon CUB

About the Conference

The CUB Energy Policy Conference is designed as a day of discussion, networking, and sharing diverse perspectives. This conference is ideal for community groups, regulators, advocates, utility representatives, attorneys, or those interested in our region’s energy industry.

16th Annual CUB Energy Policy Conference

Ballroom of attendees at the 2025 CUB Conference
Friday, October 2, 2026
9:00 am - 5:00 pm
Sentinel Hotel
614 SW 11th Ave, Portland, OR 97205

Conference Website

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

Wildfire Mitigation Plans: Protecting Customers from Wildfire Risk

Utility workers trimming trees and repairing powerlines

With Oregon’s wildfire season continuing to break records year after year, planning for wildfires is everyone’s responsibility, but especially our utilities. Thanks to legislation passed in 2021, Oregon’s electric utilities are required to file wildfire mitigation plans. These plans aim to lower the risk of wildfires caused by electric utilities. Wildfire mitigation plans improve customers’ safety during wildfire season and beyond.

These plans are meant to show how electric utilities intend to address wildfire risk in their service areas. These plans must identify high-risk areas and show how utilities’ policies and investment plans will reduce wildfire risk. Utilities are required to collaborate with local communities in the planning process.

Wildfire Mitigation Plans (WMPs)

In 2021, Oregon passed Senate Bill 762, a law requiring utilities to create comprehensive plans to lower wildfire risk in Oregon. This law applies to the state’s three for-profit electric utilities: Portland General Electric, Pacific Power, and Idaho Power. It tasks regulators at the Public Utility Commission with ensuring that utilities create holistic, cost-effective plans.

Why are Wildfire Mitigation Plans Important?

As Oregon’s wildfire seasons continue to worsen, we need these plans to keep our communities safe. In 2020, the Labor Day fires swept through Oregon, leaving over a million acres burned west of the Cascades. These fires impacted thousands of households, destroyed homes, and upended lives. In court, Pacific Power was deemed responsible for the four wildfires due to gross negligence. Utilities’ risk of causing wildfires is why these plans are necessary.

These plans show the strategies utilities will use to prevent wildfires in our state. This should include informing customers of planned and potential outages, called Public Safety Power Shutoffs. The goal of these plans is to minimize the risk of utility-caused wildfires. And most importantly—protecting Oregonians from life-threatening wildfires.

Managing Utility-Caused Wildfire Risk

Utilities’ plans are required to identify wildfire risks where they deliver electricity. Utilities also have to show risks around where they are moving electricity across distances (e.g., power lines). Through their analyses, utilities must include a description of what they are doing to reduce this risk.

Wildfire mitigation strategies include:

  • Vegetation management (tree trimming, removal, etc.)
  • System hardening (insulating wires, sensors for downed lines, etc.)
  • Investment decisions (new line locations, power plant locations, etc.)
  • Operational decisions (when to shut off power based on weather, etc.)

In addition to analysis and system plans, utilities must also plan for community engagement strategies. This includes their plans to work with local fire departments, local governments, and other public safety partners.

This year, regulators directed utilities to expand community-focused wildfire safety efforts. This change came at the recommendation of CUB and other energy advocates. This includes providing more home hardening and defensible space strategies. Utilities should also now provide communities with preparedness materials, fire location, and awareness tools at local events.

Multi-Year Planning: Updating the Planning Process

Previously, these plans had to be filed by December 31 of each year for the next year. Regulators then had six months to review the plans and provide recommended changes to utilities. That meant that a plan filed at the end of 2023 for 2024 wasn’t evaluated until after it had already been implemented. This system wasn’t working.

In 2025, Oregon moved from a one-year to a three-year planning process. After being filed, regulators now have six months to analyze the plans and make recommendations. An independent evaluator, who is a utility wildfire mitigation expert, also provides feedback on whether the utility has met state requirements. At the end of the review, regulators either approve the plans as is or with recommendations. These plans will be in place for the next three years.

Where They’re At Now: Wildfire Plans

On December 31, 2025, Oregon’s electric utilities filed plans with state regulators for 2026, 2027, and 2028. After being reviewed, all the plans were approved with conditions.

This year, regulators directed the utilities to provide more information on their data, analysis methods, and measurable results. This information shows the effectiveness of utilities’ wildfire mitigation strategies to inform their next multi-year plan.

The utilities will be coming back to update regulators on where they are in implementing their current plans in 2027. CUB expects utilities to address regulators’ recommendations in their updates.

Advocating for Customers: CUB’s Role in Wildfire Mitigation

Throughout the wildfire mitigation plan review process, our staff advocates for customers’ interests by prioritizing cost-effective best practices. We also work closely with fellow energy advocates to demystify this complex process and explain plans. Regulators are working to make this process more transparent for community groups and the public.

Costs from wildfire mitigation plans can be passed on to customers.

Because customers ultimately foot the bill for wildfire mitigation, these plans must be evaluated to ensure they’re the lowest-cost option. Independent evaluators have consistently found that our electric utilities are not meeting the requirements.

At CUB, we believe investments in wildfire protections are important, but they also must be smart. While utilities are allowed to pass wildfire mitigation costs to customers, they can’t be given a blank check. Our staff consistently advocates for the least-cost strategies and holds utilities accountable for providing hard data to back up their plans.

CUB will continue to advocate for Oregon households and ensure we are only paying for necessary costs that protect our communities, not utility cash grabs.

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

Disconnection Protections for Wildfire Season

Senior hugging volunteer at home

Sadly, this year’s wildfire season is on track to be the worst in Oregon’s history. With millions of acres burned, we all must know our protections to stay connected to life-saving power around an emergency. State regulators have adopted these protections to keep more Oregonians safe during wildfire season.

The reality is that utilities are not always able to keep the lights on during a wildfire. Public safety power shutoffs are a key tool for preventing utility-caused wildfires. But when it is safe to keep power flowing during and after a wildfire emergency, customers have protections from a disconnection for non-payment.

These protections keep our communities safe and healthy in our homes, specific to times surrounding evacuation notices and poor air quality events.

Protections: Disconnections for non-payment are limited during extreme heat and very poor air quality events.

You Need to Call Your Utility to Regain Service in Extreme Weather

Extreme weather protections are available for all customers. If you have been disconnected because of past-due bills ahead of an extreme weather event, you must call your utility company to get gas or power restored during the protected times. Utilities will not reconnect you automatically. Income-qualified customers and medical certificate customers are not required to pay up-front costs to reconnect in these instances.

Wildfire Evacuation Protections

Wildfire protections apply during Level 2 and Level 3 evacuation notices issued in a customer’s area. These protections only apply to all for-profit utilities (PGE, Pacific Power, Idaho Power, NW Natural, Cascade, and Avista).

All Residential Customers:

  • No disconnections for 48 hours after wildfire evacuation notices have been lifted.
  • No up-front costs for reconnection for anyone who has been disconnected up to seven days before the event. Past due balances and applicable reconnection fees will be applied later.

Protecting Against Wildfires: Public Safety Power Shutoffs

During periods of high wildfire risk, utilities may shut off power to lower the risk of creating or worsening a fire. Shutting off power during fire season is itself a public hazard, which is why Oregon’s electric utilities use this option only as a last resort. Shutoffs can interrupt cell phone service, delay emergency response, and endanger the health of residents. These kinds of outages are particularly hazardous when they coincide with extreme heat waves.

Not all Oregonians are subject to these preventative outages. Only customers in certain high-risk zones will see public safety shutoffs.

The best way to prepare for a public safety power shutoff is to stay informed ahead of time. Customers can sign up to receive alerts from their utility when a power shutoff is coming.

Portland General Electric:
Sign up for text alerts through your account. Download the PGE app for up-to-date alerts.

Pacific Power:
Sign up for text alerts through your account. Download the Pacific Power app for up-to-date alerts.

Idaho Power:
Sign up for text alerts through your account. Download the Idaho Power app to receive real-time alerts.

For more in-depth information on wildfire emergencies and alerts, download the FEMA mobile app to receive details on large-scale wildfires. During an emergency declaration, FEMA updates its app to ensure people have access to up-to-date evacuation information.

We need to keep each other safe and informed during wildfire season. Share these protections with your community to stay safe!

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

08/19/26  |  0 Comments  |   Disconnection Protections for Wildfire Season

Staying Connected to Power During Poor Air Quality Events

Couple wearing mask in neighborhood

During fire season, harmful smoke from wildfires can have dangerous impacts on Oregonians’ health. To stay safe, it’s critical that households stay connected to power and keep air filters running. No one should lose power due to nonpayment during poor air quality days.

Thankfully, permanent rules adopted by state regulators ensure Oregonians have better disconnection protections during poor air quality events. These protections are designed to keep more households connected to power, ensuring Oregonians can safely stay inside and access necessary air filter devices during hot, smoky weather.

Extreme Summer Weather: Disconnection Limits & Added Protections

Losing access to heating, cooling, and more in extreme weather can be life-threatening. Now, customers of Oregon’s for-profit utilities have stronger permanent protections.

Protections: Disconnections for non-payment are limited during extreme heat and very poor air quality events.

You Need to Call Your Utility to Regain Service in Extreme Weather

Extreme weather protections are available for all customers. If you have been disconnected because of past-due bills ahead of an extreme weather event, you must call your utility company to get gas or power restored during the protected times. Utilities will not reconnect you automatically. Income-qualified customers and medical certificate customers are not required to pay up-front costs to reconnect in these instances.

Air Quality Protections

Year-Round Protections
Air quality protections apply when the Air Quality Index (AQI) is forecasted to be at or above 100, no matter the time of year. These protections only apply to all for-profit utilities (PGE, Pacific Power, Idaho Power, NW Natural, Cascade, and Avista).

All Residential Customers:

  • No disconnections during the air quality event and 48 hours after.

Bill Discount Program Participants & Medical Certificate Holders:

  • No disconnections during the air quality event and 48 hours after.
  • No up-front costs for reconnection for anyone who has been disconnected up to seven days before the event. Past due balances and applicable reconnection fees will be applied later.

Help us keep each other safe and informed during extreme summer weather. Share these disconnection protections with your community!

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

08/13/26  |  0 Comments  |  Staying Connected to Power During Poor Air Quality Events

2026 Conference - Local Takes the Lead: The Future of Gas in Oregon

CUB 2025 Conference - Blog Header

CUB’s 16th annual Energy Policy Conference, Harnessing Local Energy, is all about keeping it local. This year, we’re bringing together some of the greatest minds in the Pacific Northwest to find local solutions to the global challenges of the energy sector. We’ll dive headfirst into this challenge during the first afternoon breakout panel, Local Takes the Lead: The Future of Gas in Oregon.

Register today for the 2026 CUB Energy Policy Conference and save! Early Bird registration closes at 5:00 pm on September 18.

Register Today

2026 Conference Theme: Harnessing Local Energy

Finding Local Solutions to (Inter)National Energy Challenges
In just the last few years, Oregon’s energy landscape has seen many big, new challenges. We’ve seen hyperscaled energy demand from data centers, cuts to federal support for customers and utilities, large rate increases, and record household disconnections. With all of these hurdles, attention is increasingly turning to what we can do close to home to address both our energy needs and the human impacts of our industry.

In a world with increasingly globalized energy, we need to start to think more locally for solutions.

Panel 2A—Local Takes the Lead: The Future of Gas in Oregon

Oregonians across the state are pushing their community leaders and utilities to invest in policies that focus on moving us away from fossil fuels. Natural gas utilities may have fewer tools available to achieve this goal, regardless of the future of the Climate Protection Program.  But across the state, gas utilities, local governments, and community organizations are pursuing getting creative in transitioning customers away from gas appliances. And different approaches will be needed to meet the needs of local communities. In this panel, attendees will hear diverse perspectives on balancing climate imperatives with operational realities.

What is on the horizon for electrification for gas customers? How are local community leaders working to make appliances in our homes and businesses more efficient? What lessons can we learn from local efforts to decarbonize the gas system in their communities? And what is the role of gas in a decarbonizing energy system?

Moderator: Emily Dougan, Utility Analyst, Oregon CUB

About the Conference

The CUB Energy Policy Conference is designed as a day of discussion, networking, and sharing diverse perspectives. This conference is ideal for community groups, regulators, advocates, utility representatives, attorneys, or those interested in our region’s energy industry.

16th Annual CUB Energy Policy Conference

Ballroom of attendees at the 2025 CUB Conference
Friday, October 2, 2026
9:00 am - 5:00 pm
Sentinel Hotel
614 SW 11th Ave, Portland, OR 97205

Conference Website

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

Agreement Reached for Cascade 2026 Rate Increase

Handshake over a signed set of papers

After months of analysis, questions, and negotiations, all parties have come to an agreement with Cascade on the gas utility’s request to raise customers’ bills. Starting in October, Cascade households are set to see a 12.3% rate increase, down from the initial ask of 17.4%. The agreement is expected to be approved by state regulators in October.

An average household can expect to pay about $133 on a peak winter bill next January (a $14 increase). While this is a big change for customers, Cascade still has the lowest gas billing rates in Oregon.

Big Wins for Customers: In addition to significantly reducing the total increase, CUB helped secure big wins for customers. This includes rejecting large profit margin increases, removing expensive renewable natural gas costs, and phasing out a customer-funded subsidy to add new buildings to the gas system.

Large Rate Hikes Are On Their Way Out

One big reason Cascade’s increase is so high is that the utility has been quietly accumulating costs since it last raised rates in 2020. While rates have gone up some in recent years because of the rising cost of methane (natural gas’s main component), the costs of big projects and investments have been piling up. We saw a similar issue with Idaho Power in 2025, with the utility waiting ten years before requesting a 27% increase.

But these large, surprise increases could soon be a thing of the past. With the new FAIR Energy Act rolling out next year, utilities will now be required to create five-year spending plans, meet community-supportive metrics, and stick to a budget. This new customer-centered process will help to prevent big increases and help Oregonians know what to expect on their gas and electric bills.

Read More: Regulators Adopt Phase 1 FAIR Energy Act Proposal (CUB Blog)

Wins for Cascade Customers

Overall, this agreement includes some big wins for customers. Advocates were able to cut the increase by nearly 30%, from $16.4 million to $12 million.

Cuts to the initial request include:

  • Rejecting big profit margin increases
  • Removing expensive renewable natural gas costs
  • Phasing out a customer-funded subsidy to add new buildings to the gas system

New Program: Customers will also now have access to a pilot program to fund heat pumps in homes, without having to stay on the gas system.

Reducing Profit Margins

The agreement has rejected Cascade’s request to increase profit margins by millions of dollars each year at the cost of customers. Now, the utility is only allowed a very modest increase in allowable profits to 9.5% (was 9.4%). The new limit is in line with other gas utilities in the state.

As a regulated utility, Cascade’s profit margin is set by the Oregon Public Utility Commission.  This is not a guarantee for profit, but rather a way to ensure customers are not being overcharged to benefit shareholders.

Cutting Expensive Renewable Gas Costs

This year, CUB pushed back to ensure household gas customers are not being overcharged for expensive renewable natural gas projects. And we were successful in cutting new charges for renewable natural gas! This win was largely due to the hard work of advocates at the Green Energy Institute, which CUB supported.

And this win against expensive gas alternatives will last for years. The agreement rejected Cascade’s request to allow it to invest in renewable natural gas projects and add costs to customer bills with very little oversight. Cascade was taking a page from NW Natural’s request just a few years ago, where CUB was also able to secure strong customer protections.

We can expect to see Cascade coming back next year with new asks to charge customers for renewable gas. But the agreement made it clear that there are limits on what the gas utility can ask for, thanks to advocate pushback.

Phasing Out the Growth Subsidy

Major Victory: Cascade is set to be the final gas utility to phase out the customer-funded growth subsidy for household customers in Oregon.

The agreement rejected Cascade’s request to expand its customer-funded subsidy to grow the gas system. Existing customers pay for expanding Cascade’s business through a subsidy called a “line extension allowance.” This subsidy benefits building developers, encouraging new homes to be built with gas.

Now, Cascade must phase out its growth subsidy for households by 2028. The cost it can charge existing households to add a new home will drop to $1,750 this October, down to $678 in October 2027, and finally $0 in October 2028.

The agreement also phases out this subsidy for small commercial and small industrial customers, too. Now, only large industrial and large volume customers will have access to the subsidy, which will now be tracked to these customers alone with new limits for overruns. Households and small businesses have strong protections against these costs to expand the gas system land on their bills.

Cascade was the last remaining Oregon gas utility charging customers an expansion subsidy. Over the past few years, regulators at the Oregon Public Utility Commission have ended similar policies for NW Natural and Avista. Regulators agreed with CUB that these policies are not in the best interest of customers. These subsidies also undermine climate policies in Oregon communities, such as Bend and Ashland, that discourage new homes from being connected to the gas system.

New Heat Pump Pilot

Cascade customers will soon have access to a new program to help offset the cost of heat pumps in their homes. The new pilot program will provide up to $1,500 per customer to get this high-efficiency heating and cooling.

This new pilot comes on the heels of a similar program CUB helped win for Avista customers, the gas utility serving parts of Southern and Eastern Oregon. Soon, Avista will pilot a program to offer incentives to switch homes to all-electric appliances and leave the gas system, instead of paying for expensive pipe replacements. Avista will also ensure that low-income customers are included in this pilot, which may help many receive necessary home upgrades and benefits.

Both of these pilot programs will help save household money, provide high-efficiency cooling, and help the gas utilities meet requirements to reduce emissions. A win all around!

Cascade Needs to Be Realistic on the Climate Protection Program

Under Oregon’s Climate Protection Program, gas utilities are now required to reduce emissions by 90% by 2050. While there are many ways for utilities to achieve this mandate, renewable natural gas is a favorite option because of its profitability. Cascade had multiple big investments it wants to charge customers for, as well as a proposal to make these charges automatic going forward.

Cascade also attempted to argue that expanding its growth subsidy at the expense of customers was beneficial to meeting Climate Protection Program rules. But adding more customers adds more emissions, which is the opposite of what Cascade needs to do under state requirements.

CUB, other advocates, and analysts at the Oregon Public Utility Commission were able to successfully call out Cascade’s unrealistic and expensive arguments. But we can expect to see more of these confusing and unrealistic plans in the name of the Climate Protection Program from gas utilities going forward. After all, these are the same utilities that have sued the state twice in an attempt to end the emissions reduction program!

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

08/06/26  |  0 Comments  |  Agreement Reached for Cascade 2026 Rate Increase

CUB’s Grid Infrastructure Bike Tour

A group of community members gathers at the end of the NE grid bike tour to discuss Pacific Power's rate request and learn how to take action at the 7/26 PUC hearing.

At the end of July, CUB hosted its first-ever Grid Infrastructure Bike Tour! Ten community members came out on this sunny summer day to learn about Portland’s electrical grid and how Oregonians can take action to combat energy bill rate increases.

Stop 1: Generation

We started the tour at Chapman Square, near the SW waterfront, for introductions and a discussion on generation. Generation is the act of creating electrical energy from a resource, such as fossil fuels, like coal or natural gas, or a renewable source, like solar or wind.

We chose Chapman Square as our first stop because it’s the endpoint of the first long-distance transmission line in North America, connecting Willamette Falls to Portland. Willamette Falls was Oregon’s first electric generating dam.

We discussed Oregon’s generation makeup, what our state’s energy generation has looked like, what it’s transitioning to, and where we would like go to have a green transition over the coming years.

According to the Oregon Department of Energy, as of 2024, Oregon’s energy mix comes from:

  • Hydro - 33.91%
  • Natural Gas - 20.41%
  • Wind - 7.85%
  • Coal - 8.29%
  • Solar - 3.90%

Do you have a preferred form of generation? If so, share in the comments what you prefer and what you would like to see more of in Oregon!

Stop 2: Transmission

Transmission is the physical transportation of the energy produced at a generation site to local areas where it will be used. This energy can travel hundreds of miles before entering your home to power your devices, keep your home warm, and light up our city.

Electricity travels on high-voltage transmission lines that span the state and bind our grid together, making it possible for us to go about our days without questioning if the lights will turn on when we flip a switch.

Transmission doesn’t always have to span hundreds of miles to make it to you and other customers. On this tour, we stopped in front of the Oregon Convention Center, which houses about six thousand solar panels on its roof! This generation is right in the heart of the city. According to the Energy Trust, they have a 2MW capacity and provide about 25% of the convention center’s energy needs. However, these panels only provide power for the convention center itself.

There is, however, a community solar park out near the Cully neighborhood that also provides generation within city limits. This project provides energy credits for 150 low-income Cully families, and makes renewables accessible to demographics that may not be able to access rooftop solar. 

Read More: When a Solar Panel is More Than a Solar Panel (CUB Blog)

Stop 3: Distribution

Community members gathered across from the Knott Substation owned by Pacific Power. We gathered to hear Joe D’Ambrosia explain what a substation is and does for our grid.
Community members gathered across from the Knott Substation owned by Pacific Power. We gathered to hear Joe D’Ambrosia explain what a substation is and does for our grid.

The final stretch of our group ride took us up NE 7th to Matt Dishman Community Center and the Knott Substation. Along the way, we could see the web of distribution cables that connected all the homes in the Irvington neighborhood to our grid.

Did you know one of the largest chunks of your bills is actually made up of distribution costs? All of this statewide infrastructure is necessary to keep our homes connected to the grid. Compare this to large industries or commercial businesses that are a little more concentrated and easier to connect to the grid. This is why residential rates for distribution are larger than other customers.

While in front of the Knott substation, community member and Electrical Engineer, Joe D’ Ambrosia, joined us to explain what a substation is and does. In short, substations are the bits of infrastructure that take all the high-voltage electricity sent over from generating sites and convert it, or “step it down,” to lower voltages that then will be distributed to our homes, businesses, or other needs depending on the type of substation being used.

Last Stop: Public Comment Workshop

The final stop on the bike tour was the PacifiCorp headquarters in the Lloyd district. Here, we talked about the ongoing request from Pacific Power to increase customers’ bills. In this public comment workshop, we went through the details about the request and how community members can get involved.

Read More: Pacific Power Requests 11.3% Residential Increase (CUB Blog)

There was a lot of discussion on the projected sale of Pacific Power’s Washington state territories to PGE, and the addition of Washington coal generation costs onto Oregonian bills. Community members were also interested in learning about the recent years of rate increases and how they impact Oregonians throughout the state.

In 2025, Oregon saw its second record-breaking year for disconnections. Oregonians are maxed out on what they can afford for energy. Pacific Power has already raised rates by more than 50% between 2021 and 2025, and now they’re asking for an additional 11%.

Look Out for More Bike Tours From CUB

Feedback from participants was positive, so CUB looks forward to hosting another bike tour in the future. If you’re interested in getting involved with CUB, sign up for our newsletter and follow us on our socials to keep up with the latest on what we’re up to!

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

08/04/26  |  1 Comment  |  CUB’s Grid Infrastructure Bike Tour

Comments
  • 1.Loved reading about your bike tour.
    To answer your question, more solar is what I want to see. We would love to get panels on our roof someday! The sun is free. Also, I think public utilities are the way to go looking forward.

    Heather Pinney | September 2026

Extreme Summer Weather Disconnection Protections

Woman sitting in front of AC during heatwave

Fire, smoke, and heatwaves have sadly become a normal part of Oregon’s summers. Thankfully, permanent rules adopted by state regulators ensure Oregonians have greater consumer protections around disconnection during extreme weather events. These protections are designed to keep more households connected to power, ensuring Oregonians can access life-saving cooling devices during hot, smoky weather.

Extreme Summer Weather: Disconnection Limits & Added Protections

Losing access to heating, cooling, and more in extreme weather can be life-threatening. Now, customers of Oregon’s for-profit utilities have stronger permanent protections.

Protections: Disconnections for non-payment are limited during extreme heat and very poor air quality events.

You Need to Call Your Utility to Regain Service in Extreme Weather

Extreme weather protections are available for all customers. If you have been disconnected because of past-due bills ahead of an extreme weather event, you must call your utility company to get gas or power restored during the protected times. Utilities will not reconnect you automatically. Income-qualified customers and medical certificate customers are not required to pay up-front costs to reconnect in these instances.

Hot Weather Protections

Year-Round Heat Protections
Hot-weather protections apply when there is an extreme heat warning, extreme heat watch, or heat advisory issued, no matter the time of year. These protections only apply to electric utilities (PGE, Pacific Power, and Idaho Power).

All Electric Residential Customers:

  • No disconnections 24 hours before a hot weather event, during the event, and 48 hours after.

Electric Bill Discount Program Participants & Medical Certificate Holders:

  • No disconnections 24 hours before a winter weather event, during the event, and 48 hours after.
  • No upfront costs for reconnection for anyone who has been disconnected up to seven days before the event. Past due balances and applicable reconnection fees will be applied later.

Air Quality Protections

Year-Round Protections
Air quality protections apply when the Air Quality Index (AQI) is forecasted to be at or above 100, no matter the time of year. These protections only apply to all for-profit utilities (PGE, Pacific Power, Idaho Power, NW Natural, Cascade, and Avista).

All Residential Customers:

  • No disconnections during the air quality event and 48 hours after.

Bill Discount Program Participants & Medical Certificate Holders:

  • No disconnections during the air quality event and 48 hours after.
  • No up-front costs for reconnection for anyone who has been disconnected up to seven days before the event. Past due balances and applicable reconnection fees will be applied later.

Wildfire Evacuation Protections

Wildfire protections apply during Level 2 and Level 3 evacuation notices issued in a customer’s area. These protections only apply to all for-profit utilities (PGE, Pacific Power, Idaho Power, NW Natural, Cascade, and Avista).

All Residential Customers:

  • No disconnections for 48 hours after wildfire evacuation notices have been lifted.
  • No up-front costs for reconnection for anyone who has been disconnected up to seven days before the event. Past due balances and applicable reconnection fees will be applied later.

Protecting Against Wildfires: Public Safety Power Shutoffs

During periods of high wildfire risk, utilities may shut off power to mitigate the risk of a fire. Shutting off power during fire season is itself a public hazard, which is why Oregon’s electric utilities use this option only as a last resort. Shutoffs can interrupt cell phone service, delay emergency response, and endanger the health of residents. These kinds of outages are particularly hazardous when they coincide with extreme heat waves.

Not all Oregonians are subject to these preventative outages. Only customers in certain high-risk zones will see public safety shutoffs.

The best way to prepare for a public safety shutoff is to stay informed ahead of time. Customers can sign up to receive alerts from their utility when a power shutoff is coming.

Portland General Electric:
Sign up for text alerts through your account. Download the PGE app for up-to-date alerts.

Pacific Power:
Sign up for text alerts through your account. Download the Pacific Power app for up-to-date alerts.

Idaho Power:
Sign up for text alerts through your account. Download the Idaho Power app to receive real-time alerts.

For more in-depth information on wildfire emergencies and alerts, download the FEMA mobile app to receive details on large-scale wildfires. During an emergency declaration, FEMA updates its app to ensure people have access to up-to-date evacuation information.

We need to keep each other safe and informed during extreme summer weather. Share these protections with your community to stay safe!

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

07/29/26  |  0 Comments  |  Extreme Summer Weather Disconnection Protections

Regulators Adopt Phase 1 FAIR Energy Act Proposal

Woman paying her energy bill on computer and phone

Last year, CUB secured a monumental victory for customers: we passed the FAIR Energy Act (HB 3179)! The 2025 law aims to rein in back-to-back energy bill rate hikes, addressing one of the root causes of Oregon’s energy affordability crisis. Now, Oregon’s state regulators are implementing the new law, and customers just scored another big win!

Regulators were considering a proposal to require all for-profit utilities to create five-year spending plans, meet community-supportive metrics, and stick to a budget. Utilities wanted to maintain the status quo, but regulators pushed back. CUB and energy advocates supported the changes. We’re excited to announce that regulators adopted these new customer protections!

Want even more details? See the full docket! Docket AR 676 is available on the Public Utility Commission website.

Phase 1 Complete: Spreading Out Increases

To implement the FAIR Energy Act, regulators are in the process of developing specific rules for spreading out utility rate increase requests over multiple years by the end of 2027. The goal of this process is to limit how often utilities can raise customers’ energy bills, protecting customers from frequent large increases. It’s beyond time that customers are centered in utility decision-making!

In early July, regulators adopted a proposal that would require all for-profit utilities to create five-year spending plans, stick to a budget, and meet community-supportive metrics. This brings to a close the first phase of turning law into reality.

Big Wins:

  • Five-Year Plans: Utilities must create five-year plans for spending, investments, and more
  • Stick to a Budget: Utilities have limits on how much money can be added to customers’ bills over the length of their five-year plans.
  • Community Benefit Metrics: Utilities will have performance standard requirements on disconnections, maintaining their system, and (for electric utilities) community-based clean energy.

With the new rules, regulators will be able to better control when and how often rate increases happen. Previously, utilities would choose when to ask regulators to change billing rates, and regulators had to respond. The longer process not only protects customers from frequent large increases but also allows regulators and advocates to dig deeper into what utilities are asking for in their requests, improving administrative efficiency.

Read More: CUB Supports Spreading Out Energy Bill Increases (CUB Blog)

Big Win: Five-Year Plans

Adopted: Utilities must create five-year plans for spending, investments, and more.

Without concrete plans for rate increases, Oregonians’ energy bills have increased by nearly 50% over the last five years. By requiring utilities to create five-year plans for spending, investments, and more, utilities won’t be able to keep requesting endless increases. The multi-year spending plans will help ensure utilities better control their costs, protecting your home energy bills.

While the proposal has been adopted, this policy will not take effect until each utility files its first spending plan, starting in 2027. This will go through 2029, with only one electric and one gas utility filing each year.

Going forward, utilities will be held accountable for controlling their own costs. Creating a standard expectation of what will go into these plans helps regulators, advocates, and customers know what to expect in the near future. The finer details of this will be determined in Phase 2, which begins at the end of this month.

Big Win: Utilities Required to Stick to a Budget

Adopted: Utilities have limits on how much money can be added to customers’ bills over the length of their five-year plans.

We are all tied to a budget, and our utilities should be, too. After five years of near-constant increases in our energy bills, Oregonians are feeling the pinch. Disconnections are at an all-time high, leaving many households to make impossible choices. We’re all living in a reality where we need to be careful with what we spend–so why aren’t our utilities more budget-conscious?

The short answer is profit. Utilities are allowed to recover the costs of capital investments from customers by increasing energy billing rates. Meaning they’re incentivized to keep spending on big projects, regardless of how that drives up energy costs for customers over time.

PGE has been a major offender in allowing costs to balloon without much accountability. In 2020, PGE set a capital spending target for 2024 at $500 million. By February of 2023, it had grown by almost 50% to $730 million. But its growth kept accelerating, to $1.34 billion in April of 2024 - a 268% increase from the original spending target in just four years.

One major goal of the FAIR Energy Act is to get utility increases under control by changing utilities’ incentives to spend, slowing the rise of energy bills. By limiting how much money can be added to customers’ bills over the length of their five-year plans, utilities won’t be able to keep requesting endless increases, creating more predictability for regulators and customers alike.

Big Win: Utilities Required to Meet Community Benefit Metrics

Adopted: Utilities will have performance standard requirements on disconnections, maintaining their system, and (for electric utilities) community-based clean energy.

Oregon’s for-profit electric utilities need some encouragement to make choices that reflect Oregonians’ values. In addition to the FAIR Energy Act, state legislators also passed Performance-Based Regulation (SB 688) in 2025. With this new framework, a portion of utilities’ profits would be tied to what Oregonians value most. These priorities can be related to affordability for customers, reducing emissions, meeting safety standards, and other goals.

Now that utilities will be required to meet community benefit metrics, Oregonians’ needs will be more adequately met by utilities. The legislature directed regulators to require utilities to go further than the company’s necessities: reliability, safety, and customer service.

Now, they will be required to meet performance standards to:

  • reduce household disconnections
  • make the most of our existing infrastructure to limit unnecessary investments, and
  • make more investments in renewable energy that support our communities.

The specifics of these metrics and requirements will be decided in future phases of this process.

Next Steps for the FAIR Energy Act

Last Fall, regulators at the Public Utility Commission opened four dockets as part of their process to roll out the FAIR Energy Act over multiple stages. Regulators plan to accomplish the big goals set out in this process by mid-2027. The five main components include:

  • Building frameworks for required multi-year plans for rate increases (Phase 1 completed)
  • Setting a schedule for when utilities can request major bill increases
  • Banning winter rate increases for households
  • Customer impact analysis filed with each utility proposal to raise rates
  • Utility reporting expectations (bill increases and what costs are causing rates to go up)

These wins mark the completion of phase 1 of the multi-year rate increase plan. Stay tuned for specific actions you can take to ensure the next phase of the FAIR Energy Act is implemented with customers top of mind!

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

07/22/26  |  0 Comments  |  Regulators Adopt Phase 1 FAIR Energy Act Proposal

2026 Conference - Moving Forward Hand-in-Hand: Solutions for a More Just Energy Transition

CUB Energy Policy Conference Generic Image

This year, CUB’s 16th annual conference is jam-packed with engaging speakers and networking opportunities. We’ve recruited the best of the best in the energy industry to speak on local solutions for the global challenges facing Oregon’s energy sector. Today, we’re excited to announce our second morning breakout panel, Moving Forward Hand-in-Hand: Solutions for a More Just Energy Transition.

Register today for the 2026 CUB Energy Policy Conference and save! Early Bird registration closes at 5:00 pm on September 18.

Register Today

2026 Conference Theme: Harnessing Local Energy

Finding Local Solutions to (Inter)National Energy Challenges
In just the last few years, Oregon’s energy landscape has seen many big, new challenges. We’ve seen hyperscaled energy demand from data centers, cuts to federal support for customers and utilities, large rate increases, and record household disconnections. With all of these hurdles, attention is increasingly turning to what we can do close to home to address both our energy needs and the human impacts of our industry.

In a world with increasingly globalized energy, we need to start to think more locally for solutions.

Panel 1B—Moving Forward Hand-in-Hand: Solutions for a More Just Energy Transition

Energy efficiency has rightly been the Northwest’s affordability ethos for a long time. But our approach itself needs an upgrade. Many families are still forced to navigate living in homes that are too hot or too cold, with broken, unsafe, or inefficient appliances causing their energy bills to rise. This lack of access to affordable, efficient home energy is something bill discount programs can never address on their own. Despite some progress, we need to address gaps in the existing supports for Oregonians who have fewer resources, ensuring they are not left behind in the energy transition.

How can we ensure families living on low incomes, renters, and those in mobile and manufactured homes do not continue to suffer disproportionately? How can promising new technologies support a more just energy transition? Who will get to live in more resilient, affordable, and safe homes as a result? And why isn’t the current answer: all of us?

Moderator: Sarah Wochele, Equity Analyst & Advocate, Oregon CUB

About the Conference

The CUB Energy Policy Conference is designed as a day of discussion, networking, and sharing diverse perspectives. This conference is ideal for community groups, regulators, advocates, utility representatives, attorneys, or those interested in our region’s energy industry.

16th Annual CUB Energy Policy Conference

Ballroom of attendees at the 2025 CUB Conference
Friday, October 2, 2026
9:00 am - 5:00 pm
Sentinel Hotel
614 SW 11th Ave, Portland, OR 97205

Conference Website

Stay Up to Date on Oregon Utility Issues

CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.

Donate to CUB

To keep up with CUB, follow us on Instagram, Facebook, Bluesky, and LinkedIn!

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