Telecommunication services are fraught with problems. The need to “stay connected” is more central to daily life than ever before, and these problems present a constant challenge for consumers. From unreliable phone service and internet connectivity to complex billing, and everything in... Read More »

The Citizens’ Utility Board of Oregon (CUB) welcomes the inaugural members of the new Portland Utility Board (PUB) who were confirmed by the City Council at its August 19th session. 

Janice Thompson, CUB’s Consumer Advocate for Portland Public Utilities, served on the... Read More »

Elizabeth Royte’s Bottlemania was published in 2008, but is still informative. A longer review can be found here, but some key points are that Royte’s goal is to address these two questions:

• What are the physical differences between tap and bottled water,... Read More »

As the 5th annual CUB Policy Conference draws closer, we are excited to preview each of the day’s six breakout sessions. We are starting with The Customer Side of the Meter: Efficiency and Demand Response, which will take place after lunch, from... Read More »

This week, the EPA released its final version of the Clean Power Plan, the EPA rule which will regulate carbon emission from power plants. While we are still in the process of digesting this rule, which is more than 1000... Read More »

On Monday, the Public Utility Commission (PUC) ruled in CUB’s favor in a case that decided whether utility shareholders can earn a profit on the company’s pension contributions. This decision will prevent Oregon utilities from increasing rates in order to increase... Read More »