Complain Away: Telecommunications Complaint Process Demystified
Posted on August 21, 2015 by Samuel Pastrick
Tags, Telecommunications
Telecommunication services are fraught with problems. The need to “stay connected” is more central to daily life than ever before, and these problems present a constant challenge for consumers. From unreliable phone service and internet connectivity to complex billing, and everything in... Read More »
CUB Welcomes New Portland Utility Board
Posted on August 19, 2015 by Jeff Bissonnette
Tags, Water/Wastewater
The Citizens’ Utility Board of Oregon (CUB) welcomes the inaugural members of the new Portland Utility Board (PUB) who were confirmed by the City Council at its August 19th session.
Janice Thompson, CUB’s Consumer Advocate for Portland Public Utilities, served on the... Read More »
Book Review: Bottlemania: How Water Went On Sale and Why We Bought It
Posted on August 13, 2015 by Janice Thompson
Tags, Water/Wastewater
Elizabeth Royte’s Bottlemania was published in 2008, but is still informative. A longer review can be found here, but some key points are that Royte’s goal is to address these two questions:
- What are the physical differences between tap and bottled water,... Read More »
Special CUB Conference Preview: The Customer Side of the Meter
Posted on August 12, 2015 by Amelia Lamb
Tags, Conference & Events
As the 5th annual CUB Policy Conference draws closer, we are excited to preview each of the day’s six breakout sessions. We are starting with The Customer Side of the Meter: Efficiency and Demand Response, which will take place after lunch, from... Read More »
CUB Applauds EPA’s Clean Power Plan
Posted on August 6, 2015 by Bob Jenks
Tags, Energy
This week, the EPA released its final version of the Clean Power Plan, the EPA rule which will regulate carbon emission from power plants. While we are still in the process of digesting this rule, which is more than 1000... Read More »
CUB Victory Will Save Customers More Than $20 Million/Year
Posted on August 5, 2015 by Bob Jenks
Tags, Energy
On Monday, the Public Utility Commission (PUC) ruled in CUB’s favor in a case that decided whether utility shareholders can earn a profit on the company’s pension contributions. This decision will prevent Oregon utilities from increasing rates in order to increase... Read More »
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