Having your power shut off or being behind on your energy bills can be incredibly stressful. No one should have to choose between paying their electricity bill and food, medicine, or other necessities. Unfortunately, this is the reality for many... Read More »

Households across Oregon are struggling to pay their utilities. Keeping up with rising energy costs can put significant financial strain on families. Thankfully, NW Natural is expanding its bill discount programs in Oregon to provide gas customers with some relief.

Beginning... Read More »

This year, Oregon regulators are considering new ways to expand protections and programs for people struggling with their energy bills from for-profit utilities. This includes Avista, Cascade, Idaho Power, NW Natural, Pacific Power, and Portland General Electric. October marked the... Read More »

Rate increases and the high cost of living are pushing Oregonians to choose between paying their energy bills and affording food, medicine, and housing. Many customers, especially low-income households, are behind on their bills. We need regulators to address the... Read More »

Starting November 1, 2024, NW Natural customers will see a modest increase in bills. An average household will see an added $3.74 per month, or a 4.7% increase. In a year marked by record-high utility bills, NW Natural customers avoided... Read More »

At our 14th annual policy conference, CUB had the pleasure of awarding Michelle Scala the Consumer Champion Award. Michelle Scala is the Manager of Regulatory Strategy at the Oregon Public Utility Commission, where she collaborates with industry peers on advancing... Read More »