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Pacific Power Customers to See Higher Bills January 1

Receipts and cash in front of hands counting money with a calculator

Pacific Power households will see billing rates go up nearly 10% on January 1, 2025. Despite customer outcry this year and advocate requests to cap rate increases, regulators have decided to allow the utility to raise bills again next year.

In Thursday’s ruling, regulators reduced the bill increase from Pacific Power’s originally filed request of 21.6% and declined to raise profit margins for the utility. The January increase will be a combination of multiple rulings. This marks a nearly 50% increase since 2021.

CUB Says Regulators Didn’t Go Far Enough

CUB asked for a 10% cap on utility rate increases to slow Oregon’s rising energy affordability crisis. Regulators rejected this proposal, indicating that it would be too difficult to implement. Instead, new temporary rules will pause shut-offs for the most vulnerable customers this winter with permanent rules coming next spring.

“This year, Pacific Power shut off more Oregon families than ever recorded because bills were unaffordable. We need strong, lasting protections to make sure no one goes without heating, refrigeration, or medical devices. We cannot have our essential services, like electricity, rising to luxury prices.” - Bob Jenks, CUB Executive Director

Pacific Power disconnected the largest number of customers in 2024 since reporting began. Regulators approved additional protections for the lowest-income customers. A family of four making $5,899 or below can access an 80% bill discount each month. Any customer enrolled in a discount program or with a medical certificate will be protected from disconnection between December 1, 2024 and April 1, 2025.

Wins for Pacific Power Customers Going into 2025

In a win for residential customers, the Commission added new protections from rising bills due to large-load customers like data centers. As AI and cloud storage industries have boomed in Oregon, utilities have to meet the rapidly growing energy demand. When utilities cannot predict that demand, it can cause large costs for Oregon families. Now, new large industrial customers must forecast their energy needs for the year with 95% accuracy or pay a penalty.

The biggest reduction in the case comes from Pacific Power pulling a controversial wildfire fund. Regulators still approved half of the requested $50.4 million for wildfire restoration over the next three years. There will be an investigation to determine if the remaining cost is reasonable.

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12/23/24  |  2 Comments  |  Pacific Power Customers to See Higher Bills January 1

Comments
  • 1.I think in regards to penalties for Large industrial customers; it should be adequate to the Amount of stress put on Oregon customers to pay absorbent amounts of money. Absolutely not a drop in the bucket. It should be a penalty not a tap on the wrist. Also, just Food for thought. Most state agencies do not even increase their wages more than 3 to 5% every year. Why has the utility commission allowed such an absorbent amount of Money to be increased yearly to the Tune of 50% in the last four years!! I find that outrageous. The whole job of the utility commission is to be sure that it does not put such a huge Burden on Oregonians. That’s supposed to be the whole Reason that we have a utility commission. It’s to be sure that we are not being over-charged And we are. And the utility commission is literally ignoring, and just turning the other way! We are in Oregon facing a huge state of emergency in regards to our healthcare. Do you not even realize that people are paying so much more for Healthcare and many many cases not even getting it because of the healthcare system right now? Oregonians don’t need an extra burdens right now There should have been no increases in utilities for the year 2025 until Oregonians can get this all figured out. For that matter, if you look at the actual increases with the State of Oregon and weight is nobody got more than 5% any year. The utility commission owes money back to the people. Hi For, one would like to see a 5% increase cap every year not 10!! Maybe for the higher energy data users, let them pay 10%. Speaking for the Oregonians who just want to Be able to afford Oregon and enjoy it, We shouldn’t be footing the bill for the big guys let them pay for their own.

    Karen | January 2025

  • 2.Utility companies want only the wealthy as customers – those who without a second thought simply will pay anything without question. ESPECIALLY gas and electric utilities. Increasingly, middle- and low-income people are now forced to live as if in pioneer times. Times a century+ ago, when hot water was a very precious commodity only used for a once weekly bath – hot water expense now means cutting back on personal hygiene. Pioneer times, when clean clothes were also a luxury –as those modern wash machines use watts for which utilities overcharge. Drying laundered clothes? Resorting to drying racks (not dryers, extortionate utility bills again) but homes now are too cold to adequately dry the laundry – takes days. Electric and gas utilities conveniently ignore the FACT that appliance manufacturers have for YEARS gone above and beyond with energy efficiency. Efforts that make NO dent in the pure-profit assessments by electric and gas utilities. Funny how consumers conserving energy ONLY resulted in HIGHER ENERGY COSTS.

    Indiah | January 2025

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