Pacific Power Customers to See Higher Bills January 1
Posted on December 19, 2024 by Charlotte Shuff
Tags, Energy, General Interest

Pacific Power households will see billing rates go up nearly 10% on January 1, 2025. Despite customer outcry this year and advocate requests to cap rate increases, regulators have decided to allow the utility to raise bills again next year.
In Thursday’s ruling, regulators reduced the bill increase from Pacific Power’s originally filed request of 21.6% and declined to raise profit margins for the utility. The January increase will be a combination of multiple rulings. This marks a nearly 50% increase since 2021.
CUB Says Regulators Didn’t Go Far Enough
CUB asked for a 10% cap on utility rate increases to slow Oregon’s rising energy affordability crisis. Regulators rejected this proposal, indicating that it would be too difficult to implement. Instead, new temporary rules will pause shut-offs for the most vulnerable customers this winter with permanent rules coming next spring.
“This year, Pacific Power shut off more Oregon families than ever recorded because bills were unaffordable. We need strong, lasting protections to make sure no one goes without heating, refrigeration, or medical devices. We cannot have our essential services, like electricity, rising to luxury prices.” - Bob Jenks, CUB Executive Director
Pacific Power disconnected the largest number of customers in 2024 since reporting began. Regulators approved additional protections for the lowest-income customers. A family of four making $5,899 or below can access an 80% bill discount each month. Any customer enrolled in a discount program or with a medical certificate will be protected from disconnection between December 1, 2024 and April 1, 2025.
Wins for Pacific Power Customers Going into 2025
In a win for residential customers, the Commission added new protections from rising bills due to large-load customers like data centers. As AI and cloud storage industries have boomed in Oregon, utilities have to meet the rapidly growing energy demand. When utilities cannot predict that demand, it can cause large costs for Oregon families. Now, new large industrial customers must forecast their energy needs for the year with 95% accuracy or pay a penalty.
The biggest reduction in the case comes from Pacific Power pulling a controversial wildfire fund. Regulators still approved half of the requested $50.4 million for wildfire restoration over the next three years. There will be an investigation to determine if the remaining cost is reasonable.
Stay Up to Date on Oregon Utility Issues
CUB will continue to advocate for people in Oregon on major utility issues. Sign up for the CUB email list for the latest updates, action alerts, and news on policies that affect the utilities your home relies on.
To keep up with CUB, like us on Facebook and follow us on Twitter!
12/23/24 | 2 Comments | Pacific Power Customers to See Higher Bills January 1